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Customer Discussions > Kindle forum

returns limit?


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Showing 1-25 of 223 posts in this discussion
Initial post: Dec 27, 2012, 6:20:28 AM PST
Hi I was wondering if there was a limit, on the number of books one can return on kindle?

I have recently bought 2 devices for the home, and we do buy a lot of books, some of which are disapointing, some are cheaper elsewhere, and some are just mistakes. I would not want to inadvertantly get into trouble for returning too many books, so is there a set limit?? The return poilcy itself seems rather open ended, so we just need some clarification.

Thanks

Robert

In reply to an earlier post on Dec 27, 2012, 6:24:36 AM PST
I know of one person who has been banned from returning e-books, because she abused the privilege.

I think you need to look at it as just that, a privilege. Do so only when it's a true mistake. If you're not sure, use the Look Inside and the Try a Sample features to decide if you really want the books.

I don't think there's a set limit; I think they look at it subjectively.

Posted on Dec 27, 2012, 6:24:37 AM PST
L L. says:
No, but you are not supposed to return a book that is dissappointing. ONly one that is purchased by mistake. I'm sure if you returned too many, Amazon may step in and do something. There was a post on here last year where a man was making too many regular returns and his amazon account was closed permanently . He lost all his digital content.

In reply to an earlier post on Dec 27, 2012, 6:26:44 AM PST
At some point, they do stop issuing refunds to accounts with excessive returns.

What excessive returns are only Amazon knows.

Posted on Dec 27, 2012, 6:27:01 AM PST
Contact CS to see if there is a set limit, but if you abuse the policy, you will no longer be able to return books--that has happened. Your best bet is to download samples and do your price research first. Sometimes you get a bad book--that's the nature of the beast--but is returning those that are disappointing worth the risk of losing the privilege of returning books that don't work for legitimate reasons?

In reply to an earlier post on Dec 27, 2012, 6:27:26 AM PST
Oooh. Didn't know about that one. That makes 2 I've heard of, then.

So, yeah. I'll repeat: Look Inside and Send a Sample are your book-shopping friends.

In reply to an earlier post on Dec 27, 2012, 6:28:31 AM PST
At some point, they do stop issuing refunds to accounts with excessive returns.

What excessive returns are only Amazon knows

Posted on Dec 27, 2012, 6:31:19 AM PST
Returning a book because you found it cheaper elsewhere isn't right IMO. Neither is returning a book because you didn't like it. That would be like trying to get a refund on a meal that you had finished.

Price compare before you buy. Use the "look inside" feature, or get a sample. Save the returning for books that have formatting issues, or for the occasional fat fingered accidental purchases.

In reply to an earlier post on Dec 27, 2012, 6:33:51 AM PST
That guy was bragging about how fast he read and returning books after reading.
I believe he prticularly mentioned 11/22/63

In reply to an earlier post on Dec 27, 2012, 6:34:53 AM PST
I do vaguely remember that.

Posted on Dec 27, 2012, 6:36:02 AM PST
Thanks all, on the returns option on manage kindle, one of the reasons given for returning a book is because it can be found cheaper elsewhere, so Meya I guess that is a legitimate reason. I have emailed customer service to get clarification on this, as I said there are a couple of kindle fire devices in the house, so there will be mistaken and unwanted purchases, thank you again!

Robert

Posted on Dec 27, 2012, 6:37:14 AM PST
I returned a Kindle book once due to extremely poor quality. It was so terribly written that I just gave up. It made me angry, so I returned it.
I usually wouldn't do such a thing but the lack of quality seemed to be a valid reason to me.

Returning a book should be a rare thing. I think Amazon realizes that things like this happen sometimes and they are happy to refund your money as long as the privilege is not abused.

Posted on Dec 27, 2012, 6:41:16 AM PST
King Al says:
I seem to recall that someone posted that (s)he got his/her return privilege revoked after returning over 100 ebooks over a period of several years.

In reply to an earlier post on Dec 27, 2012, 6:42:03 AM PST
I have done it as long as I have not started the book.

I returned one I purchased this week as it went free the next day. This allwed me to get the next in the series.

In reply to an earlier post on Dec 27, 2012, 6:43:03 AM PST
I remembered 1000.
Anyone else remember?

In reply to an earlier post on Dec 27, 2012, 6:44:23 AM PST
I take exception to the notion that, "... there are a couple of kindle fire devices in the house, so there will be mistaken and unwanted purchases..."

Not in my house, and we have 3 Fires, 5 Kindles, and 2 Roku boxes connected to Amazon. I test-drive books I intend to buy. The teenage girl knows better than to 1-Click anything without permission (or $ to hand to Mom), and the boybear's Fire has purchases disabled.

I have never, ever, not once ever needed to return an e-book.

In reply to an earlier post on Dec 27, 2012, 6:46:46 AM PST
WOW you are amazing!!!!

In reply to an earlier post on Dec 27, 2012, 6:48:56 AM PST
I know you're being sarcastic, and I'm not meaning to sound "amazing". I'm just saying that it *IS* possible to not need to return e-books.

Now, watch. Tomorrow, I'll open my PW, and some book will be in Swahili, and I'll have to return it. My Swahili is too rusty.

In reply to an earlier post on Dec 27, 2012, 6:50:07 AM PST
New Girl says:
There is nothing amazing about it. I have never returned a book either. It really is not that hard to do if you are careful about purchases and set clear expectations for those old enough to follow them or use the parental controls available for those that aren't.

Foliz DeNewAño is amazing though!

In reply to an earlier post on Dec 27, 2012, 6:50:08 AM PST
I am sorry Foliz, I shouldn't have taken exception, to your taking exception!

Posted on Dec 27, 2012, 6:50:32 AM PST
In the time I've had Kindles - since 2008 - I've returned a total of 3 books. One I bought specifically in order to return it. I was asked by my CEO and CFO to give them a demonstration of how Kindles work, and one of the things that amazed them was that I could just go to MYK and get a refund. (CEO got the K3, recently upgraded to PaperWhite; CFO got a DX.)

Also, as far as I know, if you return a book because the formatting is bad, I don't think that counts against your "return limit", whatever that might be.

In reply to an earlier post on Dec 27, 2012, 6:51:25 AM PST
LOL

Brush up on your Swahili by watching "Daktari."

In reply to an earlier post on Dec 27, 2012, 6:54:15 AM PST
R. Acoya says:
I agree with your philosophy; there are 2 Fires, 4 Kindles, 3 laptops, 3 iPhones, a Roku box, and an Xbox all associated with my account, and I think there has been 1 Kindle ebook returned on the account since the purchase of the first-generation Kindle all those years ago.

My now-16 year old son has never had any problems with mistaken/unwanted purchases, and he's had his own Kindle since the 2nd gen Kindle came out (and I handed him the first-gen Kindle as his own.)

In reply to an earlier post on Dec 27, 2012, 6:58:52 AM PST
Jazzy_Jeff says:
I agree. I have 2 Kindles and an Android tablet and phone with the Kindle app and I have yet made a purchase by mistake. Oh well, let Amazon handle it. They know when people are taking advantage.

In reply to an earlier post on Dec 27, 2012, 7:00:52 AM PST
I forgot about the girl's iPhone and my laptop. I think we need an intervention. :0/
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Discussion in:  Kindle forum
Participants:  70
Total posts:  223
Initial post:  Dec 27, 2012
Latest post:  Oct 29, 2016

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