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Latest update..????? 7.4.6 4620220


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Showing 1-9 of 9 posts in this discussion
Initial post: Oct 31, 2013, 1:55:53 PM PDT
SWiser says:
what happened to my Kindle HD...the battery is draining big time with nothing going on....it is lagging even worst than before....I am not even getting the offers now...Did I get an "improved" update?

It is about useless even as a reader at this time.

Posted on Oct 31, 2013, 1:58:29 PM PDT
SWiser says:
This is over the last two days only. I was reading find before.

In reply to an earlier post on Oct 31, 2013, 2:00:16 PM PDT
What did tech support say? Did you do a hard reset?? What troubleshooting have you done?

In reply to an earlier post on Oct 31, 2013, 2:18:22 PM PDT
SWiser says:
You mean their is tech support that has any ideals other than I must have done something?

In reply to an earlier post on Oct 31, 2013, 2:22:15 PM PDT
SWiser says:
Do they have a number that I can call?

In reply to an earlier post on Oct 31, 2013, 2:23:25 PM PDT
Click on help at the top or bottom of any Amazon page. Click on the big Contact Us button on the right of the next page. Answer the questions and the contact info is shown. I suggest using phone for quickest response.

In reply to an earlier post on Oct 31, 2013, 2:40:28 PM PDT
SWiser says:
They told me it turn the volume all the way down, brightness down and turn off wireless after having me do a hard reset....

Now I have a battery meter that I have been using since I got this Kindle. Last night at midnight, my battery started draining at 10%per hour without me having done anything. I am also no longer getting offers I once got for some reason. My Kindle I dragging so slow it seems hard to turn a page. It at one time today started failing to take keyboard inputs.

Tech support told me to leave my machine alone for 24 hours to see if the battery has failed I guess.

Posted on Oct 31, 2013, 2:41:16 PM PDT
SWiser says:
Thanks for the help directions by the way...

Posted on Dec 14, 2013, 12:37:48 PM PST
KT says:
My Fire started doing the same ie, lagging, loading slow etc. This started AFTER Amazon did their updates.
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This discussion

Discussion in:  Kindle forum
Participants:  3
Total posts:  9
Initial post:  Oct 31, 2013
Latest post:  Dec 14, 2013

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