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Customer Discussions > Kindle forum

HELP...my Kindle got wet!!


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Showing 1-25 of 118 posts in this discussion
Initial post: Sep 12, 2010, 4:42:24 PM PDT
My Kindle was left out in a heavy down pour. It had a flip cover that protected it somewhat, but did not totally protect it. I held it upright and drained the water then put it on top of my dryer (while on) to try to dry it out. It was working ok for a little while, but now nothing!! Did I kill it or is there any thing anyone knows to do to bring it back to life!! : (

Posted on Sep 12, 2010, 4:44:48 PM PDT
Generoso says:
I'm guessing you killed it. When electronics get wet people either put it in the oven at a safe temperature or seal it in a bag with rice grains or other substance that will suck out moisture from the air. The moisture from the inside has to be removed or you can short circuit something.

Posted on Sep 12, 2010, 4:45:15 PM PDT
Bixillarla says:
You didn't mention how old it is, if it is within 1 year from buying Amazon will replace it. They allow 1 accidental damage replacement.

In reply to an earlier post on Sep 12, 2010, 4:46:44 PM PDT
It IS less than a year old. So I contact amazon?? (Fingers crossed)

In reply to an earlier post on Sep 12, 2010, 4:49:21 PM PDT
Renee - don't try to turn on your Kindle or push any more buttons. If there is any chance of it being revived it needs to completely dry out before you try to power it up or push buttons.

Place your Kindle in a ziplock bag of uncooked rice, seal, and leave it alone for 3-5 days at least. Then, once all the moisture is out, you can try to turn it back on.

I don't think Amazon replaces Kindles for water damage under the 1 year warranty and I am not sure about the extended coverage warranties in regards to water.

But you can always try and call Kindle CS directly and ask. The worse they will say is no and the best is they will help you. Good luck! :)

Posted on Sep 12, 2010, 4:51:04 PM PDT
Thanks for the advice. I will try the rice trick and call Kindle CS. Thanks again!!

In reply to an earlier post on Sep 12, 2010, 5:06:17 PM PDT
Last edited by the author on Sep 12, 2010, 5:06:32 PM PDT
I do hope it will work again for you - just the image of water draining out of your Kindle gives me the shivers!

In reply to an earlier post on Sep 12, 2010, 5:16:36 PM PDT
yes, put your kindle in uncooked rice for a day or so. In the mean time gather as many silicon packet that you can. You can find them in new handbags, shoeboxes or even go to a dept store shoe dept. The store has them in the shoeboxes etc. If you can suck the water out before you turn it back on, the kindle will not short out. It will work. I dropped my brand new Android in a sink of water. Total submerged. I followed the steps above and I never had a problem with my phone. Youtube is where I got the idea.

In reply to an earlier post on Sep 13, 2010, 4:47:23 AM PDT
I used my oven last night and decided to put the kindle in while it was cooling down ( I felt I had nothing to lose ) and left it overnight. This morning when I opened the oven door, the kindle was alive!! I pushed the menu button and it automatically rebooted itself. I put it on screensaver mode and plan to try to navigate on it later. I think she may live after all!!! THANK YOU EVERYONE!!!! I was truely sad to think that I killed my most favorite electronic device!!!

In reply to an earlier post on Sep 13, 2010, 4:47:54 AM PDT
It brought tears to my eyes!!!

Posted on Sep 13, 2010, 4:57:26 AM PDT
Great result. Now BE CAREFUL@!!

Posted on Sep 13, 2010, 4:58:24 AM PDT
loriltx says:
Over the years there have been many posts on here of people whose Kindles of got wet. If I recall correctly, one poster dropped hers in the lake or pool. The rice trick worked every time.

In reply to an earlier post on Sep 13, 2010, 5:16:19 AM PDT
[Deleted by Amazon on Jul 12, 2011, 2:10:43 PM PDT]

Posted on Sep 13, 2010, 5:33:30 AM PDT
I would love to know how your Kindle is working a few weeks down the road. I want to know if the oven 'fix' worked for the long haul!

In reply to an earlier post on Sep 13, 2010, 5:39:41 AM PDT
Cell phones have a little piece of "water detection paper", usually inside under the battery. If the phone gets wet, the dot turns color. That is how the techs know if the phone has gotten wet at some point.

In reply to an earlier post on Sep 13, 2010, 6:05:09 AM PDT
My kindle was dropped in my sink full of water.It was less than a year old and they sent me a new one.

Posted on Sep 13, 2010, 6:08:34 AM PDT
Thanks again everyone!! The Kindle seems to be working fine for now. I plan on putting it in a bag of rice today while I am at work, just for safe measure. My 7 year old daughter and I fight over who gets the kindle , so this may be my excuse to get the next generation one and pass this one down!!

@ Diane - I will definitly let you know in a couple of weeks how it is doing!!

In reply to an earlier post on Sep 13, 2010, 6:21:37 AM PDT
[Deleted by Amazon on Jul 12, 2011, 2:10:43 PM PDT]

Posted on Sep 13, 2010, 6:33:33 AM PDT
Renee - I'd like to know how it's working in a few weeks. Heat isn't friendly to e-ink, let us know if you see any changes in it.

In reply to an earlier post on Sep 13, 2010, 1:17:14 PM PDT
Pamela,
Did you tell them it got wet?? They specifically told me that any water nulls the warranty!!

In reply to an earlier post on Sep 13, 2010, 1:25:31 PM PDT
Renee:MURDERER!

Posted on Sep 13, 2010, 1:37:46 PM PDT
Last edited by the author on Sep 13, 2010, 1:39:18 PM PDT
Thanks Renee I would really appreciate it.

I drink a LOT of coffee when I'm reading and have major nightmares that someday I'm going to loose my grip on my cup and drench my 'baby'. I'm sure the sugar in my coffee may do something different to the Kindle, but if there is even the remotest chance that it could be salvagable, I may have less nightmares! :-)

@Spike's Daddy...ooooooh meanie!!! ;-)

Edited for typoes-forgot I wasn't using FF to automatically edit.

In reply to an earlier post on Sep 13, 2010, 1:46:15 PM PDT
@ Spikes daddy.... I KNOW!!!! I KNOW!!!! The shame and guilt is unbearable!!!

Posted on Sep 13, 2010, 1:51:30 PM PDT
MB says:
Sliently tears are falling down my face, another kindle killed.... Do they have maximum lock up for kindle killers!

In reply to an earlier post on Sep 13, 2010, 4:38:48 PM PDT
LMAO...you and Spikes daddy are killing me...thank you for the laughs.
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Discussion in:  Kindle forum
Participants:  61
Total posts:  118
Initial post:  Sep 12, 2010
Latest post:  Feb 21, 2017

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