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Kindle keyboard charging

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Showing 1-19 of 19 posts in this discussion
Initial post: Jan 14, 2013 2:14:24 PM PST
Ron says:
I am now having problems with my THIRD Kindle keyboard - will not charge! Yes, I have changed chargers, changed outlets - nothing works. Is this a general and repetitive problem with just the 'keyboard'? If I decide to replace it with a Fire will I have continuing problems?

Posted on Jan 14, 2013 2:21:00 PM PST
I have 2 KKs and have never had any problems, and I haven't read of any either. I'd suspect it's something at your end, which may well not be fixed by getting a different device.

How old were the kindles when they stopped charging, and how frequently do you use them?

In reply to an earlier post on Jan 14, 2013 2:23:43 PM PST
Ron says:
All have been less than six months old. I have used them about every other day or sometimes less frequently if busy.

In reply to an earlier post on Jan 14, 2013 2:40:34 PM PST
JimmyTheD says:
I have had two KK's for over two years. Never had a problem charging with them.

Are you using the wall plug or the USB cord into your computer to charge with?

In reply to an earlier post on Jan 14, 2013 2:48:29 PM PST
Last edited by the author on Jan 14, 2013 2:48:49 PM PST
Ron says:
wall plugs

In reply to an earlier post on Jan 14, 2013 2:55:46 PM PST
Periodically the light on my KK will remain amber indicating that the battery is still charging even when it should be completely charged. A restart has always fixed my problem.

1) Soft restart. From the Home screen press Menu/Settings/Menu/Restart.
2) Hard restart. Hold the power switch to the right for 30 seconds.

The Kindle will go white and then the picture with the kid under the tree will be displayed with a progress bar. Eventually the Home screen will be displayed. The restart may not be complete yet however. It may appear that your books are gone or your collections are empty. Just wait a few minutes for the reboot to complete.

Posted on Jan 14, 2013 2:59:10 PM PST
Have you tried charging via USB directly plugged into a computer? Is it not charging at all or not holding a charge? Does the light near the charging port light up when it's plugged in? Mine always seem to take a few seconds or longer for the light to come on?
Sorry, my first question should probably have been: Have you spent time on the phone with a Kindle tech support person? Even when you're tech savvy & think you've tried everything they can sometimes figure out the problem anyway! ;)
Good luck (I'm sure it's highly frustrating!)

PS: if you get a Fire, first, pay the extra $40 to upgrade to the HD (or even consider the larger HD 8.9) It is HIGHLY worth it. Second, depending on how much you read... you realize the Kindle Fire is a tablet and NOT primarily made for reading right? It's backlit like a computer.

Just make sure you know what you're getting so you're not disappointed if you're buying primarily for reading. I can't read long periods with back lighting, having the same issues as many others. I now have 2 e-readers for reading, haha. I just couldn't give up my K2 so put most of my non-fiction on there (I like to use the tts to "read" to me when driving), my cookbooks all go on my Fire HD 8.9 & the rest is on my Kindle Touch. (Yes, Hubby thinks I'm nuts, lol!).

In reply to an earlier post on Jan 14, 2013 3:07:40 PM PST
Another thing to check for is books stuck indexing. This will drain your battery quickly. The Kindle creates an index for each book you download. This index is used for the search feature. Sometimes a book will get stuck and the processor loops. Also, if you download a large number of books at once, it could take a few days to index them all.

To check, from the Home screen type a non-word like sdsds and click on Search my Items. After a bit the Kindle should come back with a screen that says it couldn't find anything. If there are books remaining to be indexes it will tell you that too.

In reply to an earlier post on Jan 14, 2013 3:13:45 PM PST
Ron says:
Light will not come on. Kindle will not turn on.

In reply to an earlier post on Jan 14, 2013 3:18:25 PM PST
Have you tried a different cable?

Do you read while the Kindle charges? Before it quit charging that is.

In reply to an earlier post on Jan 14, 2013 3:18:28 PM PST
Ron says:
Have not talked to Kindle tech support ....

Posted on Jan 14, 2013 3:19:11 PM PST
One more thing. Do you have the Kindle in a cover that attaches with hinges on the side of the Kindle?

In reply to an earlier post on Jan 14, 2013 3:20:26 PM PST
Ron says:
Have tried different chargers, cables, outlets ... Haven't read while charging ....

In reply to an earlier post on Jan 14, 2013 3:22:08 PM PST
Last edited by the author on Jan 14, 2013 4:06:51 PM PST
Ron says:
Yes, I do have a cover that snaps into the side. Will take it off and see ....

No result ....

In reply to an earlier post on Jan 14, 2013 3:26:58 PM PST
Ah Ha! The hinges on the original non-lighted version cause a short in the electrical system of the KK. I replaced my original cover with the lighted version but continued to have electrical problems. Like the Kindle freezing or spontaneously rebooting. I decided the risk of damage to the innerds was too great and gave up on the cover.

I hope this fixes your problem.

In reply to an earlier post on Jan 14, 2013 3:41:20 PM PST
this happened to me a few weeks said it was a problem of needing a software update...however i couldn't turn it on to get the update so that was useless...what i did was let the battery completely run down and then recharged it and bingo it came back on...

In reply to an earlier post on Jan 14, 2013 4:08:14 PM PST
Ron says:
well, it's been run down for a day or more so we'll see ....

In reply to an earlier post on May 5, 2014 6:12:45 PM PDT
C.Wells says:
Thank you! I had tried just about everything I could think of to no avail. Thought I had to purchase a new one. Mine is three years old and I use it almost everyday.

Posted on May 5, 2014 7:05:46 PM PDT
Susan A. says:
My KK is several years old and has been subject to lots of abuse. Its even fallen OFF the roof of my car twice.
I thought I killed it the first time, but a little bit of time with google and youtube I was able to get the back cover off, figure out how to "fix" the switch and get the cover back on.

I have had to hard reset it a few times over the years, but just like the old timex - it takes a licking and keeps on ticking
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Discussion in:  Kindle forum
Participants:  8
Total posts:  19
Initial post:  Jan 14, 2013
Latest post:  May 5, 2014

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