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Application Error


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Showing 1-6 of 6 posts in this discussion
Initial post: Sep 20, 2013, 11:35:08 AM PDT
Anne V says:
Screen says application error, will not close. I tried to turn off and on again. Still the same.

In reply to an earlier post on Sep 20, 2013, 11:39:18 AM PDT
Do a hard reset and if that doesn't solve the issue, contact Kindle support. Since you didn't say which Kindle, here are generic instructions

Hard Reset - Ensure Kindle is fully charged and remove charging cable. Press and hold the power button 30 seconds (time it). If the Fire, press the power button one more time. Wait for the home screen to fully load.

Kindle Support - Click on help at the top or bottom of any Amazon page and then the Contact Us button on the next page. Answer the questions and the correct contact info will be shown. I suggest using chat or phone for quickest response.

In reply to an earlier post on Sep 20, 2013, 11:42:13 AM PDT
S. Prewitt says:
You should restart your Kindle device. How to do this varies somewhat depending on which type of Kindle you have.

In reply to an earlier post on Sep 20, 2013, 11:42:49 AM PDT
Anne V says:
Thank you. That worked. Yea!

In reply to an earlier post on Sep 20, 2013, 5:01:32 PM PDT
I'm glad that worked, Anne.

In reply to an earlier post on Jan 21, 2014, 2:23:07 PM PST
worked for me too, thanks, MM
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This discussion

Discussion in:  Kindle forum
Participants:  4
Total posts:  6
Initial post:  Sep 20, 2013
Latest post:  Jan 21, 2014

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