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Customer Discussions > Kindle forum

Can not locate purchased kindle book on kindle


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Showing 1-7 of 7 posts in this discussion
Initial post: Dec 17, 2012, 5:51:23 AM PST
Badell says:
New to Kindle. I purchased a Kindle book but can't get it to show up on Kindle. It shows up on my computer under Manage Kindle Account. When I click on Actions it doesn't give me the option to download if I try to move it from the computer to the Kindle.

Posted on Dec 17, 2012, 5:53:21 AM PST
Fud53 says:
Have you read the "trouble shooting" part of your users guide? Do that first and do what they suggest...if that doesn't work notify amazon via "live chat"....that should solve your problem...

In reply to an earlier post on Dec 17, 2012, 5:53:26 AM PST
Stoneheart says:
is the kindle registered to your account? look in your manage my devices on the left of the manage my kindle page

In reply to an earlier post on Dec 17, 2012, 5:56:54 AM PST
Hi Badel,

While on your "Manage my Kindle" page, if you click or hover your mouse over the "Action" button to the right sie of the title, do you see "Deliver to my..." as an option? If so, then click that and follow the directions; usually it has you pick your device you want the book delivered to.

Also, you did not say WHICH Kindle you have. If one of the Fires, look under "Books" then the Cloud tab; it might be there. If an e-ink Kindle, check to see if it is in your Archives. Do a "Sync" if it isn't there.

Posted on Dec 17, 2012, 6:10:41 AM PST
Badell says:
Thanks! I had not put in a password when I registered so it never registered me. I thought the password was optional but it is obviously not. Thanks to all for your quick response and help!

In reply to an earlier post on Dec 17, 2012, 6:11:21 AM PST
Stoneheart says:
: )

In reply to an earlier post on Dec 17, 2012, 6:17:18 AM PST
Glad you got it working... enjoy your new Kindle :)
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Discussion in:  Kindle forum
Participants:  4
Total posts:  7
Initial post:  Dec 17, 2012
Latest post:  Dec 17, 2012

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