Oct16 Amazon Fashion nav_sap_plcc_ascpsc Electronics Holiday Gift Guide Starting at $39.99 Halloween Candy Cozy Knits Book 2 or More Hours of House Cleaning on Amazon fall24 fall24 fall24  All-New Echo Dot Introducing new colors All-New Kindle for Kids Edition Frank Sinatra Shop Cycling on Amazon
Customer Discussions > Kindle forum

Whats wrong with my Kindle Fire

Sort: Oldest first | Newest first
Showing 1-13 of 13 posts in this discussion
Initial post: Feb 29, 2012 10:06:22 PM PST
I have had my Kindle Fire for about a month with no problems. Now, all of the sudden none of my new downloads will appear in my fire, even after I restart, then when I go to the home page of my Fire it keeps loading and reloading over and over again making it impossible to scroll down my list of books..it also appears that the majority of my books that was in my device has now been moved to my cloud...anyone have any ideas what could be wrong with it?

In reply to an earlier post on Feb 29, 2012 10:07:13 PM PST
Did you reboot it?

In reply to an earlier post on Feb 29, 2012 10:58:51 PM PST
I did about 4 times. Shut it completely down then restart and nothing..still doing the same thing. We are having some bad storms where I am at..wonder if that could be affecting it in some way.

Posted on Mar 4, 2012 5:47:30 AM PST
I bought my kindle fire last month and now it want cone on. When I press the power button the green light come on and go right back off

Posted on Mar 4, 2012 5:51:20 AM PST
Maybe try customer service? Other than rebooting, there is not much else to try when the Fire doesn't work properly.

Posted on Mar 4, 2012 6:23:46 AM PST
Jami says:
I had this happen and called support they walked me through a re-sync...I can not remember the steps but it was pretty quick.

In reply to an earlier post on Apr 14, 2012 3:59:51 PM PDT
Last edited by the author on Apr 14, 2012 4:00:20 PM PDT
Dan Paradies says:
can you tell me what the number is for support?

In reply to an earlier post on Apr 14, 2012 4:18:53 PM PDT
@Dan: Contact Amazon's Kindle CS and ask them about it. Click Help (near center at top of new Amazon page; upper right on old pages). Click Kindle (left column) or Kindle Help & Tools in the middle. Click Contact us (right column). Or you can go to http://www.amazon.com/contact-us

You can also give them a call at:

U.S. and Canada: 1-866-216-1072
Kindle Support: 1-866-321-8851
International: 1-206-266-2992

Or, they will call you back if that facility is enabled for your country. You leave your info at: https://www.amazon.com/gp/help/contact-us/kindle-help.html?ie=UTF8 - you must leave your landline phone number if you live outside the U.S.A., Australia or New Zealand. This works really well.

We do not recommend using email to contact them. Most emails are answered with information from the knowledge base and often do not answer the specific question.

Posted on Jul 9, 2013 11:46:12 PM PDT
katie 7248 says:
My kindle fire still hasn't loaded the video I'm trying to watch on youtube even though I tapped the like 20 minutes ago.... WHAT IS HAPPENING????

Posted on Jul 9, 2013 11:48:39 PM PDT
katie 7248 says:
Sorry the word "like" is supposed to be "link". typo sorry

Posted on Aug 11, 2013 6:47:41 PM PDT
xoxo5 says:
My youtbe wont work

Posted on Feb 25, 2014 9:40:04 PM PST
amazin says:
My kindle screen just turns black it still works but I have to turn it back on to use it

Posted on Jul 3, 2014 9:31:56 AM PDT
lisa mullins says:
My kindle fire won't connect to my WiFi it says I need to manage my storage, I have more or less deleted everything but the manage your storage sign keeps on popping up and won't connect to internet, anyone know why this is? And what can be done to stop this ?? Thanks
‹ Previous 1 Next ›
[Add comment]
Add your own message to the discussion
To insert a product link use the format: [[ASIN:ASIN product-title]] (What's this?)
Prompts for sign-in

Recent discussions in the Kindle forum


This discussion

Discussion in:  Kindle forum
Participants:  11
Total posts:  13
Initial post:  Feb 29, 2012
Latest post:  Jul 3, 2014

New! Receive e-mail when new posts are made.
Tracked by 2 customers