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Customer Discussions > Kindle forum

charger cord rot

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Showing 1-7 of 7 posts in this discussion
Initial post: Apr 14, 2012, 7:27:53 PM PDT
My original kindle (2nd gen) charger cord has cracked and disintegrated, and the internal wires are exposed. Anyone else have that problem?

Posted on Apr 14, 2012, 7:34:33 PM PDT
It's a known problem. Contact customer service and they'll help you out. :) You can also use a cord from a smartphone charger until then.

Posted on Apr 14, 2012, 8:02:17 PM PDT
Gretchen Z says:
Yup, it happened to me last Fall. I contacted CS and they replaced it for free.

In reply to an earlier post on May 15, 2012, 2:10:59 PM PDT
Tudor says:
I'm ready to buy my second replacement cord. Seems to be some kind of flaw.

Posted on May 17, 2012, 11:05:05 AM PDT
there is a cloth covered cable available
Cloth Jacketed / Ruggedized USB 2.0 A Male to Micro B Cable (6FT - Lifetime Warranty)
available on Amazon that will not have that issue but, as Cupcakes said, you can use any cable that you might already have that is USB one end and micro-USB on the other....

But check with Kindle CS first and see if they will send you a freebie... free is always good.... or they might give you a credit that you can apply towards the more rugged cord if you wanted to go that way...
best of luck!

Posted on May 17, 2012, 11:06:59 AM PDT
L. Gohring says:
Happened to me too. I just bought a generic charger for it.

Posted on May 17, 2012, 2:15:04 PM PDT
That happened to my old K2 last November, and Amazon CS gave me a credit to buy a new one since it was a known problem. Just call them up.
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This discussion

Discussion in:  Kindle forum
Participants:  7
Total posts:  7
Initial post:  Apr 14, 2012
Latest post:  May 17, 2012

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