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Customer Discussions > Kindle forum

charger cord rot


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Showing 1-7 of 7 posts in this discussion
Initial post: Apr 14, 2012, 7:27:53 PM PDT
My original kindle (2nd gen) charger cord has cracked and disintegrated, and the internal wires are exposed. Anyone else have that problem?

Posted on Apr 14, 2012, 7:34:33 PM PDT
It's a known problem. Contact customer service and they'll help you out. :) You can also use a cord from a smartphone charger until then.

Posted on Apr 14, 2012, 8:02:17 PM PDT
Gretchen Z says:
Yup, it happened to me last Fall. I contacted CS and they replaced it for free.

In reply to an earlier post on May 15, 2012, 2:10:59 PM PDT
Tudor says:
I'm ready to buy my second replacement cord. Seems to be some kind of flaw.

Posted on May 17, 2012, 11:05:05 AM PDT
there is a cloth covered cable available
Cloth Jacketed / Ruggedized USB 2.0 A Male to Micro B Cable (6FT - Lifetime Warranty)
(http://www.amazon.com/Cloth-Jacketed-Ruggedized-Micro-Cable/dp/B003V42O6K/ref=wl_it_dp_o_pC_nS?ie=UTF8&colid=2093VOF3O2815&coliid=I1Z1XZFPA1JO4P)
available on Amazon that will not have that issue but, as Cupcakes said, you can use any cable that you might already have that is USB one end and micro-USB on the other....

But check with Kindle CS first and see if they will send you a freebie... free is always good.... or they might give you a credit that you can apply towards the more rugged cord if you wanted to go that way...
best of luck!

Posted on May 17, 2012, 11:06:59 AM PDT
L. Gohring says:
Happened to me too. I just bought a generic charger for it.

Posted on May 17, 2012, 2:15:04 PM PDT
That happened to my old K2 last November, and Amazon CS gave me a credit to buy a new one since it was a known problem. Just call them up.
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This discussion

Discussion in:  Kindle forum
Participants:  7
Total posts:  7
Initial post:  Apr 14, 2012
Latest post:  May 17, 2012

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