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Customer Discussions > Kindle forum

Free Prime Eligible Books no Longer Noted on Description Page


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Showing 1-25 of 33 posts in this discussion
Initial post: Jul 20, 2014 5:47:56 AM PDT
FRW says:
Apparently, with the introduction of Kindle Unlimited, you can no longer tell from the book description page whether it can be borrowed for free using Prime. It also looks like you have to determine this from your device only. I have never shopped or browsed book offerings from my reader devices (Fire, yes, but that doesn't seem to work now either), as it is super painful.

I tried chat, was shuffled to 3 people, and left without an answer. Am I missing something? Has anyone else encountered this or found a way to access via the Amazon site, without having to follow some special link? Thanks.

In reply to an earlier post on Jul 20, 2014 5:49:25 AM PDT
What book? Can you site an example? We were checking this yesterday, and invariably, the Prime logo still showed on the product pages.

In reply to an earlier post on Jul 20, 2014 5:51:29 AM PDT
Sarida says:
Yeah, we talked about in two other threads. And Folina figured it out.

Posted on Jul 20, 2014 5:55:35 AM PDT
Okay, here we go. Look at this link. http://www.amazon.com/s/ref=nb_sb_noss_1?url=node%3D154606011&field-keywords=prime+eligible

This is my "prime eligible" search result. ON THAT LIST PAGE, ...NO... you do not see the Prime banner. BUT (and I just tested this, yet again), if you CLICK A TITLE, and go to the page, you will see BOTH Kindle Unlimited AND Prime.

I'm using the Silk browser to get this result this morning, but it looks identical to my results on Chrome.

Follow my link. Pick some books. Tell me what you see on the product pages (NOT the list).

Posted on Jul 20, 2014 6:00:46 AM PDT
We're going to be repeating this info over the coming weeks. It appears that if you search specifically "prime eligible" (while already toggled to Kindle Store > Kindle e-books), then the result (see my link above) SEEMS to be in fact Prime/KOLL books that ALSO happen to be KU books.

I *think* we can conclude that, using my search process, that although the Prime logo doesn't show on the list view, those books ARE in the KOLL.

Posted on Jul 20, 2014 6:03:26 AM PDT
FRW says:
Thanks. I did not see this when checking yesterday (using Chrome) and support said I had to use a link to look at a dedicated list.

In reply to an earlier post on Jul 20, 2014 6:09:14 AM PDT
Last edited by the author on Jul 20, 2014 6:09:33 AM PDT
[sigh] Support is often WEEKS behind the users on the ground.

In reply to an earlier post on Jul 20, 2014 6:15:54 AM PDT
I wonder how many examples of this we could come up with. The non-lighted cover issue springs to mind.

In reply to an earlier post on Jul 20, 2014 6:27:04 AM PDT
That would be an interesting list!

Posted on Jul 20, 2014 7:16:17 AM PDT
A depressing list, considering what has become of the help forums.

In reply to an earlier post on Jul 20, 2014 7:22:55 AM PDT
Last edited by the author on Jul 20, 2014 7:27:03 AM PDT
Josue says:
I just tested this out on my silk browser and I do see the KU unlimited banner for free. I see the Prime as well but there is a price next to it. Then I look at the right where the one click buttons are and it has a price on there too. It says read for free with KU and nothing about it being free with Prime and, yes, I am a Prime member.

The Harry Potter books look the same as I described w ith a difference that is does state eligible Prime members can read it for free in addition to what I described above. Other books I've seen the Prime banner in do not say that.

In reply to an earlier post on Jul 20, 2014 7:25:36 AM PDT
Josue, the Prime logo by the price is there to designate the book is in the KOLL. There would be no reason to have a Prime logo by a Kindle book price, because they are always delivered for free. The reason it is there is to show the book is in the KOLL.

Amazon redesigned the pages. That's all.

In reply to an earlier post on Jul 20, 2014 7:28:39 AM PDT
Last edited by the author on Jul 20, 2014 7:32:34 AM PDT
Josue says:
So if I wanted to select the option to read for free, how well I download if I don't see the button in which to click? I'm in the browser, does that mean I will have to go directly to the books tab on my device?

Edit: just checked and that does seem to be the case. I will have to be in the books tab. Thank you for your clarification.

In reply to an earlier post on Jul 20, 2014 7:32:48 AM PDT
Jazzy_Jeff says:
Yes you have to borrow from the actual Kindle device.

In reply to an earlier post on Jul 20, 2014 7:34:03 AM PDT
You always have to use an actual Kindle device when you borrow a book from the Kindle Owners' Lending Library. That hasn't changed.

The Read for Free button that you see when looking via the browser is for the Kindle Unlimited Program.

In reply to an earlier post on Jul 20, 2014 8:28:44 AM PDT
Josue says:
Yeah, I thought that the browser on the kindle will work the same but I was wrong. I found it and borrowed a book as well that I didn't know was eligible. Thank you.

In reply to an earlier post on Jul 20, 2014 2:36:09 PM PDT
FRW says:
[Customers don't think this post adds to the discussion. Show post anyway. Show all unhelpful posts.]

In reply to an earlier post on Jul 20, 2014 2:42:57 PM PDT
Beth says:
Not with KOLL. There is a reason it is called the Kindle Owner's Lending Library. Regular library books from your local library can be borrowed online.

In reply to an earlier post on Jul 20, 2014 2:46:36 PM PDT
That was never the case. Hence Kindle OWNERS Lending Library.

In reply to an earlier post on Jul 20, 2014 5:42:51 PM PDT
Sarida says:
Yep. If those of us who have been here for years had a struggle, then it's going to be a mess.

You are doing the right thing by referring them to the right thread.

In reply to an earlier post on Jul 20, 2014 7:02:12 PM PDT
Jenval says:
I did that. The page did say Prime, but there was no choice to Borrow for Free. There was a Read for Free choice, but that led you to the sign up page for kindle unlimited.

In reply to an earlier post on Jul 20, 2014 7:06:04 PM PDT
lonbeehold says:
That's because you have to do the Prime KOLL borrowing from your actual Kindle. Like you always did.
(Answering just to give the regulars a bit of break)

In reply to an earlier post on Jul 20, 2014 7:06:21 PM PDT
Beth says:
If you have already borrowed a KOLL book the month that is the message you get.

In reply to an earlier post on Jul 20, 2014 7:08:47 PM PDT
Beth says:
Thanks. I have answered so many times I have forgotten some of the 'are you sure you are doing correctly' points.

In reply to an earlier post on Jul 20, 2014 7:22:58 PM PDT
Jenval says:
I have never borrowed a book - almost did a few days ago, so I know it said Borrow for Free. And I went to the books' page on my Paperwhite. Got the exact same options - either buy or Read for Free which leads to the unlimited sign up page. Very frustrating!
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Discussion in:  Kindle forum
Participants:  12
Total posts:  33
Initial post:  Jul 20, 2014
Latest post:  Jul 21, 2014

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