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Customer Discussions > Kindle forum

Kindle App for Win 7 64-bit not working


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Showing 1-4 of 4 posts in this discussion
Initial post: Nov 13, 2012, 6:48:26 PM PST
Last edited by the author on Nov 13, 2012, 6:49:10 PM PST
xsaturn1218 says:
Hi,

I just downloaded the latest Kindle App for Win 7 64-Bit(http://www.amazon.com/gp/feature.html/ref=kcp_pc_ln_ar?docId=1000426311) but it does not work. It successfully installs but if you open the app it does nothing. I tried uninstalling and re-installing to no avail.

Posted on Nov 13, 2012, 7:03:09 PM PST
dfn.ninja says:
Third times a charm. Just saying, it worked with the forum. Theres a help link ↑ there.

In reply to an earlier post on Nov 13, 2012, 7:35:31 PM PST
Last edited by the author on Nov 13, 2012, 7:55:40 PM PST
Artist says:
I have Win 7 64 bit and I had to contact Kindle help because the app wouldn't work for me, either. They told me how to find the 64 bit installation file and that one worked after installation. Unfortunately, it was quite a while ago so I can't remember where it was located. Contact CS via https://www.amazon.com/kindlesupport, click on the Contact Us button.

Edit: Sorry, I just checked my e-mails and I had to find the installation file for SendtoKindle, not for the reading app. Contact CS as I indicated above for help.

In reply to an earlier post on Nov 13, 2012, 9:57:18 PM PST
xsaturn1218 says:
Hi dfn.ninja, I did contact CS but after several exchanged instructions, CS wasn't able to give me a solution and said they will contact me. Thanks anyway.
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Discussion in:  Kindle forum
Participants:  3
Total posts:  4
Initial post:  Nov 13, 2012
Latest post:  Nov 13, 2012

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