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Customer Discussions > Kindle forum

My broken Kindle Fire review


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Showing 1-25 of 34 posts in this discussion
Initial post: Dec 14, 2012, 8:22:34 PM PST
aBlueReader says:
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Posted on Dec 14, 2012, 8:24:49 PM PST
aBlueReader says:
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Posted on Dec 14, 2012, 8:45:27 PM PST
Artist says:
Maybe Amazon deleted it. According to your warranty, after 30 days you had no right to a refund or a NEW Kindle, only a reburbished one.

If you want answers from Amazon, contact them. This is just a customer forum.

Posted on Sep 21, 2013, 11:39:11 AM PDT
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Posted on Sep 21, 2013, 11:40:01 AM PDT
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In reply to an earlier post on Sep 21, 2013, 12:01:53 PM PDT
Just Peachy says:
How old is your Fire?

In reply to an earlier post on Sep 21, 2013, 12:07:28 PM PDT
Jazzy_Jeff says:
What do you expect if the warranty is over??

In reply to an earlier post on Sep 21, 2013, 12:16:49 PM PDT
Artist says:
Exactly how long do you think a one year warranty lasts?

Next time, buy extended warranties for your electronics if you expect service after 1 year.

In reply to an earlier post on Sep 21, 2013, 12:26:38 PM PDT
[Deleted by Amazon on Nov 5, 2013, 6:58:28 AM PST]

Posted on Sep 21, 2013, 12:58:01 PM PDT
Last edited by the author on Sep 21, 2013, 12:59:08 PM PDT
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In reply to an earlier post on Sep 21, 2013, 1:01:53 PM PDT
Jazzy_Jeff says:
You can get an extended warranty on all new electronic devices. You just have to look for it or go directly to squaretrade.com.

So Amazon doesn't offer a repair service. There are companies that do. Check your local Yellow Pages for cell phone repair shops or go to ebay. There are services on ebay that will repair your Kindle for $35 or less.

In reply to an earlier post on Sep 21, 2013, 1:02:11 PM PDT
PeepDittie says:
And taking it to an electronics repair is just incomprehensible? You were offered an extended warranty on the product page when you made the purchase.

In reply to an earlier post on Sep 21, 2013, 1:02:19 PM PDT
Artist says:
Amazon does not repair and return devices to people. Never have. Not for anyone.

If you're having a problem with the charging port, there are other people who can fix it. A local electronics store would charge about 25 to solder it. I understand that some people are offering that service on e-bay, but I'm not personally recommending anyone.

You have to buy an extended warranty at the time you purchase your device, not after the warranty is over.

Posted on Sep 21, 2013, 1:30:12 PM PDT
Thank you everyone for the advice. I will look for someone in my area to to fix it. I was not brought up in the electronic age and am not a electronic savy person. I would have bought the ex warranty if is seen that. I just learn as I go. Jazzy_Jeff, what is squaretrade .com? And Dr dittie, you have anger issues. Don't belittle people.

In reply to an earlier post on Sep 21, 2013, 1:32:13 PM PDT
PeepDittie says:
Whatever you say, sweetie.

In reply to an earlier post on Sep 21, 2013, 1:56:24 PM PDT
[Deleted by Amazon on Nov 5, 2013, 6:58:29 AM PST]

In reply to an earlier post on Sep 21, 2013, 2:04:55 PM PDT
[Deleted by Amazon on Nov 5, 2013, 6:58:30 AM PST]

Posted on Sep 21, 2013, 2:23:29 PM PDT
I was looking for help not to be criticized.

In reply to an earlier post on Sep 21, 2013, 2:25:28 PM PDT
PeepDittie says:
I wasn't looking for psychiatric evaluation either. Things are tough all over.

In reply to an earlier post on Sep 21, 2013, 2:34:23 PM PDT
Stoneheart says:
you WERE offered good advice but didnt like what you were told, not OUR fault you have a problem with it

In reply to an earlier post on Sep 21, 2013, 3:02:25 PM PDT
[Deleted by Amazon on Nov 5, 2013, 6:58:31 AM PST]

Posted on Sep 21, 2013, 3:26:51 PM PDT
Yes I was offered some advice for people who did help. I didn't like being bashed with comments because of my ignorance of electronics. There are some people in this world that still don't have intelligence of the electronic world. I came to this discussion for help (as in the topic "my broken kindle fire") not to be bashed. Since there were people with helpful advice I don't see it necessary to continue this discussion. Thank you to the people with helpful advice. Now I know what direction to go in fixing my problem.

In reply to an earlier post on Sep 21, 2013, 3:28:50 PM PDT
PeepDittie says:
lol

In reply to an earlier post on Sep 21, 2013, 3:46:16 PM PDT
Last edited by the author on Sep 21, 2013, 3:47:39 PM PDT
Geekbabe says:
I purchased my Fire at the end of July, I was offered the option of buying extended warranty at that time & in a follow-up email. I felt they made the availability of insurance quite apparent.

In reply to an earlier post on Sep 21, 2013, 3:56:22 PM PDT
[Deleted by Amazon on Nov 5, 2013, 6:58:34 AM PST]
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Discussion in:  Kindle forum
Participants:  14
Total posts:  34
Initial post:  Dec 14, 2012
Latest post:  Sep 24, 2013

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