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Customer Discussions > Kindle forum

Adding Text Files


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Showing 1-10 of 10 posts in this discussion
Initial post: Nov 17, 2011 9:12:49 AM PST
Ron Kolt says:
i cannot access text files... i am able to open them when connected to computer but not on the Kindel... i have tried putting them in both Books and in Doccuments but they are not there...

Posted on Nov 17, 2011 10:20:59 AM PST
Last edited by the author on Nov 17, 2011 10:25:14 AM PST
Hello Ron Kolt,

I am sorry you are having difficulty seeing your text files on your Kindle Fire. PDF (.PDF), TXT (.TXT), and MOBI (.MOBI) are supported natively on the Kindle Fire and should not require conversion through the Kindle Personal Document Service.

Here are some things to make sure of when you are trying to view your .TXT files on the Kindle Fire.

1. Make sure you have side-loaded (transferred via USB cable) the .TXT file directly to the documents folder on your Kindle Fire.

2. Once you have successfully downloaded the .TXT to the 'Documents' folder on your Kindle Fire, you should be able to view the document from the Kindle Fire's Home screen by tapping 'Docs' content library.

I am also providing you a link here for more detailed information and instructions for Downloading, Streaming, and Transferring Files to Kindle Fire.

http://www.amazon.com/gp/help/customer/display.html?nodeId=200729530#recognize

If you are still unable to view the .TXT file after successfully following the previous steps, please contact Amazon Kindle Customer Support for personalized service.

http://www.amazon.com/contact-us

You can also give us a call at:

U.S. and Canada: 1-866-216-1072
Kindle Support: 1-866-321-8851
International: 1-206-266-2992

Best Regards,

Shannon A.
Amazon Kindle Customer Service

Posted on Nov 17, 2011 10:46:50 AM PST
Songu Kim says:
I've been having the same problem. The work around so far is to open .txt files with the quickoffice app on the kindle. Its not a really good solution though since it doesn't save your place so for large books in .txt format its not really a good solution

Posted on Nov 17, 2011 10:51:59 AM PST
Ron Kolt says:
the only thing i find in Docs is the Kindel Fire User's Guide.. yet i can access my text files.. in the Doccuments folder.. when connected to computer...

Posted on Nov 17, 2011 11:01:27 AM PST
D. Ross says:
I have the same problem. Made a post about it earlier but seems to have disappeared. I can email TXT files to the Fire and they show up in docs as a converted format in the folder AND they show up in the interface. But if transferring from PC via USB to either books or docs, they DO NOT appear in the interface.

Posted on Nov 17, 2011 6:20:16 PM PST
Ron Kolt says:
yes.. the Quickoffice app will work.. but i still cannot access them by going to Docs or Books...

Posted on Nov 19, 2011 6:41:36 PM PST
Songu Kim says:
Has anyone contacted amazon about this yet? I'm about to try to see if this is a known issue with the Kindle Fires or if I just doing something wrong.

Posted on Dec 14, 2012 3:28:07 PM PST
I'm having trouble opening .txt files on my kindle fire HD. Everytime I try to open one, it tries to open it as a webpage and gives me "this webpage cannot be displayed". Is there some way to open it through the office suite or something?

Posted on Feb 8, 2014 6:01:16 PM PST
i found that you have to get rid of any folder structures and just place the text file directly in to the documents folder with no sub folders

In reply to an earlier post on Feb 8, 2014 6:11:21 PM PST
Artist says:
Michael, look at the date of the post to which you are responding.
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This discussion

Discussion in:  Kindle forum
Participants:  7
Total posts:  10
Initial post:  Nov 17, 2011
Latest post:  Feb 8, 2014

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