I'm really hoping someone can help with this....
I uploaded Breaking Bad Season 4 (3.4 GB) into the Video folder via my USB cable (i.e., directly from my Mac hard disk). It worked really well. I much prefer to watch locally on Gallery than wirelessly.
Now that I'm done with them, I deleted them using the same USB cable. In other words, I deleted the videos from Kindle through my Mac's Finder, as I would do for any other external hard disk.
BUT... I did not get the storage space back. It's as if the Kindle can't "see" that the files are not there. I'm guessing that it needed to be done witin the Kindle in order for its database to "know" that the files were deleted.
I've searched the online help and these forums. I've tried all sorts of things, including Menus > Applications > Gallery and clearing the cache. Nothing works.
I contacted Amazon Support (who are terrific, by the way) and their reply was that the only way to fix this was to do a Factory Reset.
Here's the problem with that. My first Kindle (a Christmas present) had a defective screen (several lines running the length of the screen). While waiting for my replacement, I did quite a bit with it, figuring I'd be able to sync the old Kindle over to the new one.
When I got the new Kindle, I found out there was no way to sync the two. Everything that was local (ex., settings, prefs, uploaded music, all the files e-mailed to my Kindle address, etc., etc.)... it all had to be done over again, not to mention downloading and re-installing all the apps from the Cloud, etc.
It took a few hours to get it back exactly where it had been, the first time around. Now it would take me at least a whole day to do the same thing. So Factory Reset would not work for me. I just don't have the time to do this.
Is there some sort of app that can basically de-frag or recapture the memory in the Kindle's Hard Disk? Or is there any other solution?
With only 1.35 of GB storage left, it's usefulness goes down considerably. I'd have to return something that I really love if I can't figure this out. There must be some sort of way to re-capture that memory other than doing a Factory Reset, which returns it to "brand new, no data" state?
Thanks very much if anyone knows the solution to this.
All the best,