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Customer Discussions > Kindle forum

Kindle Fire - will it work in UK?

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Showing 1-25 of 38 posts in this discussion
Initial post: Oct 27, 2011, 1:05:14 AM PDT
GM1 says:
Willthe Kindle Fire work in the UK (having bought in US)?

Posted on Oct 27, 2011, 1:08:49 AM PDT
GM1 says:
I have ordered a Kindle from the US, as I am over there ar Christmas. Now thinking that maybe it won't work back home? Will I be able to get apps etc?

Posted on Oct 27, 2011, 1:16:09 AM PDT
Z. Terzic says:
[Customers don't think this post adds to the discussion. Show post anyway. Show all unhelpful posts.]

Posted on Oct 27, 2011, 1:25:13 AM PDT
GM1 says:
So I can just connect to a UK home wi-fi provider, and access the US app store etc. I know this is dumb stuff to ask, I just want to be sure!

Posted on Oct 27, 2011, 3:38:56 AM PDT
AC Sue says:
If I understand it correctly, as long as you have a US address and credit card on your account you'll be able to buy ebooks from, but you will NOT be able to buy apps or music or movies outside of the US.

Web browsing will work, and you'll be able to watch movies that you've already downloaded. Nobody seems to know if you'll be able to download previously purchased movies and music from the cloud.

In reply to an earlier post on Oct 27, 2011, 3:41:54 AM PDT
GM1 says:
Thank you so much. That is what I feared. I think I will have to cancel my order. No use having one if I can't buy apps or music or movies.

In reply to an earlier post on Oct 27, 2011, 3:57:57 AM PDT
Denis Powell says:
GM1, this is the reply a US customer received when she asked if she'd be able to use the Fire outside of the US. I don't think anyone other than Amazon is going to be able to say for sure what, if any, limitations there are when using the Fire outside of the US at present.


Thank you for contacting

Outside U.S, You can read books, surfing internet using Wi-Fi connection in Kindle fire and Kindle touch but you can't download Music files, Videos, digital downloads, Kindle subscriptions.

Currently, Kindle is unavailable in outside U.S.

We value our international customers and hope to make Kindle and related content available in more locations in the future.

I hope this helps. Thanks for your interest in Kindle.

Thank you for your recent inquiry. Did I solve your problem?

If yes, please click here:

If no, please click here:

Venkat E.

Posted on Oct 27, 2011, 4:32:00 AM PDT
CBRetriever says:
Maybe she meant kindle touch and kindle fire instead of just kindle?

There are two kindles sold in the UK - one with a keyboard and the latest small kindle (sold on as Kindle Wi-Fi, 6" E Ink Display - for international shipment)with just 5 buttons on the bottom and France has just the small new kindle.

However, international customers can buy the Kindle Keyboard (Wi-Fi, 6" E Ink Display - for international shipment), Kindle Keyboard 3G (Free 3G + Wi-Fi, 6" E Ink Display, 3G Works Globally - for international shipment) and Kindle Wi-Fi (6" E Ink Display - for international shipment) from to be shipped to a lot of other countries. So that's three different kindles that are available to international buyers.

In reply to an earlier post on Oct 27, 2011, 6:31:32 AM PDT
GM1 says:
Thanks Dennis. Yes, that has confirmed my suspicions. I'll just have to wait until it come out here. I was buying it for my husband who loves books and who is not sure he will like a Kindle..because he won't be getting the real book feel and experience. So I thought the Fire might make it more exciting with all the extras. Never mind. Thanks again.

Posted on Nov 7, 2011, 12:07:05 PM PST

I am ment to be getting a kindle fire for my Christmas and I am confused about all this getting some things but not others.

I get that i wont be able to download apps and things but that wasn't what i wanted it for so that doesn't really bother me, all i wanted was to be able to go online and order books and then read them on the tablet, as i am living in the uk and have never lived in the US or own a credit card never mind a US one will i be able to do all this on a kindle fire if ordered from the US and shipped over here???

Thank you.

In reply to an earlier post on Nov 7, 2011, 2:06:02 PM PST
Denis Powell says:
Kathleen, you really need to ask Amazon as only they know what the Fire is capable of in the UK. The rest of us simply have an opinion. You'll need to ask what the warranty situation is because it's almost certain that should something go wrong won't be able to replace it. Will you have to pay to ship it back to the US? Will supply you with a replacement given that it's not for sale internationally? You risk buying a very expensive ornament.

Posted on Nov 8, 2011, 10:39:32 AM PST
ok i will email them and ask them

thank you

Posted on Dec 1, 2011, 5:51:07 AM PST
C. C says:
Kathleen, please share with us of what advised you. I'm also in the same situation as you. If they provide any technical trouble shooting would be helpful. I just received KF today & will give it a try. I won't return back to the US as it would cost more....if it doesn't work in the UK, I'd rather keep and wait! Hope that KF will launch in the UK by next year.

Posted on Dec 1, 2011, 5:54:04 AM PST
CBRetriever says:
Kathleen, a Customer Service Representative replied in a thread on the Customer Service forum that it would not be possible to register a Kindle Fire in the UK (don't know if she's correct, but I would certainly verify that information)

In reply to an earlier post on Dec 2, 2011, 5:26:55 AM PST
Mags says:
I just got my KF yesterday and registered it without issues. I can read books, load my own documents, videos etc. I didn't try buying anything that costs money yet, but already browsed the shop and bought books that were free and they appeared on my kindle just fine!
Hope that helps a bit

Posted on Dec 5, 2011, 4:11:13 PM PST

I contacted amazon and i am still waiting for a reply nearly a month later so i don't think they will be getting in contact with me...

sorry for the late reply


Posted on Dec 27, 2011, 3:33:25 PM PST
D. Stewart says:
Have kindle fire in Uk. Books work fine can buy and download but apps store doesn't work. Nor does amazon cloud music player

Posted on Dec 27, 2011, 3:37:42 PM PST
MamaSylvia says:
Thanks for posting! Nothing like getting an authoritative answer from someone who is actually there.

Posted on Dec 27, 2011, 11:06:26 PM PST
Sarah says:
I have one and have apps working great on mine. Quite a few ways round of doiong this.

In reply to an earlier post on Dec 28, 2011, 2:50:37 AM PST
How on Earth do you work around getting apps working in the UK? -thanks

Posted on Jan 2, 2012, 4:25:09 AM PST
Y. Jiang says:
Books work fine. Apps can't be downloaded as no US address when I put in my card and Cloud doesnt work at all.

Posted on Jan 7, 2012, 7:54:16 AM PST
Cbear says:
The easiest thing for me was to use a different provider for apps, works really well and there's lots of free apps to choose from, including angry birds. You just have to make sure you allow non-amazon downloads in the settings. Books work fine from amazon uk, the apps are really good from getjar, and everything I've used works really well. The main thing I wish was a bit better was the battery life, it's about 10 hours but depends on internet usage etc I guess.

In reply to an earlier post on Jan 13, 2012, 3:29:41 PM PST
Andrea says:
Hi are you in the Uk with a Uk account - if so please tell me how you did it??

In reply to an earlier post on Jan 18, 2012, 1:38:26 PM PST
Last edited by the author on Jan 18, 2012, 1:42:36 PM PST accounts (US) will work for buying books and viewing web pages, but streaming vids and buying apps doesn't seem achievable even when downloaded from your computer to your Kindle. Good Luck!

You are now connected to Namrata from
Me:I am a resident of the US but i spend half my time in the UK. If i want to purchase more books, surf the web etc with my america CC can i do it through UK WiFi? Does your system use credit card or IP address basically ...Thanks
Namrata:Hello, my name is Namrata. I'll be happy to help you today.
Hi Lewis
Me:Hi Namrata, does my question make sense?
Namrata:I'm sorry for the delay caused to you.
Me:I'ts OK
Namrata:Thank you Lewis.
Me:Do u see my question?
Namrata:Yes Lewis.
Me:do i get an answer
Namrata:Okay Lewis, so do you have a kindle device with you?
Me:Yep. I am leaving for the UK in 2 weeks
Namrata:So if you are having an account in the .com website then you can place a few orders while you are traveling in UK. We actually consider both the IP address as well as the credit card's bank.
Me:Ok so if i buy books from through my kindle it should work fine. cool. what about surfing the web etc with Kindle fire?
Namrata:Okay so even purchasing the books will be restricted to only few orders so the best way you can order kindle books is from your computer and then transfer it to your fire through USB cable.
Me:If i'm logged into my account via a UK computer will i be restricted?
The credit card on file will be american!
Namrata:Okay please hold on
Thank you for holding on for me Lewis.
Yes you can browse the web on the fire even when you are in UK.
Me:perfect! thank you for all your help :)
Namrata:You're welcome Lewis. However you cannot purchase apps and download or stream Instant videos while you are in UK.
Me:even if i download them to my laptop first?
Namrata:And you can sign in to any computer to the .com account while you are in UK.
Namrata:Yes even if you download them to your PC while in US you cannot watch them outside US.
Me:OK good to know. thanks again
Namrata:You're welcome Lewis. Is there anything else I can help you with today?
Me:no thats everything thanks
Namrata:Thank you Lewis.
You're welcome. Thank you for contacting Amazon. We hope to see you again. Have a nice day.

Posted on Jan 18, 2012, 1:58:44 PM PST
Last edited by the author on Jan 18, 2012, 2:02:55 PM PST
Here is kind-of a workaround.

2 Prerequisites:

1) You must have an american CC and .com account.
2) You must have access to the router whilst in the UK or wherever you are.

Go to and purchase the $5.99 VPN service for the US.

with the IP address you receive setup a router-based VPN. It's easier than it sounds ...the manufacturer of the router will usually have a guide for this.

I know its not much, but like i said; i'ts kind-of a workaround.


You may also be able to download the apps you want onto your computer using a basic VPN connection (instructions on then transfer to your Kindle through the USB cable. This way you wouldn't have to mess with the router and you could use your apps anywhere. Just note that this section of the post has not been tested and will not fix streaming video.
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Discussion in:  Kindle forum
Participants:  24
Total posts:  38
Initial post:  Oct 27, 2011
Latest post:  May 30, 2012

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