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Customer Discussions > Kindle forum

My Kindle Paperwhite turns on then turns itself off automatically

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Showing 1-9 of 9 posts in this discussion
Initial post: Feb 1, 2013 3:17:24 PM PST
C. Olsen says:
Kindle Paperwhite, 6" High Resolution Display with Built-in Light, Wi-Fi - Includes Special Offers

I recently received a Kindle Paperwhite, but in the last few days it turns itself off right after I turn it on.

It is not the battery, the battery is at 90% full.

Any ideas???

Posted on Feb 1, 2013 3:19:10 PM PST
Do you have it in a cover with a magnet that's supposed to wake it up on opening? Mine made my PW turn OFF, instead, even if I turned it on manually.

In reply to an earlier post on Feb 1, 2013 3:19:11 PM PST
Jazzy_Jeff says:
Try rebooting your Kindle. Hold the power button on for 30 seconds and give it time to reset. See if this fixes it.

Posted on Oct 21, 2013 4:20:12 PM PDT
How do I set my paperwhite will stay on longer

Posted on Nov 8, 2013 4:25:51 AM PST
skisby says:
Mine seems to randomly turn off & then I can't turn it back on for a minute or so. Happens very randomly sometimes once is a couple of hours other times twice in 30 minutes. I thought it was something to do with ads but the timing isn't consistent. My K3 never did this nor my kids regular Kindles (with ads).

In reply to an earlier post on Apr 19, 2014 1:29:55 PM PDT
This was happening to me, and I realized it was sitting on top of my iPad mini, which has a magnetic cover. Sure enough, the magnet was tripping the Kindle's auto-on feature ;-)

In reply to an earlier post on Jun 13, 2014 9:21:12 PM PDT
cadreamer says:
This has been annoying for me too. After reading your post I realized this only happened on the train ride to/from work. I usually prop my Kindle on top of my messenger bag which is on my lap. My messenger bag has two magnet clasps. I'll try a different arrangement on Monday! Cheers!

In reply to an earlier post on Sep 21, 2014 5:58:38 PM PDT
Mike in NoVA says:
Ah yes it's my messenger bag that's to blame for this problem! Also on the train... ;) Thanks for solving the mystery. I was ready to send it back to Amazon.

In reply to an earlier post on May 8, 2016 9:03:17 AM PDT
LynneR says:
Thanks so much for this. I had a similar problem. When I turned on my paperwhite it flicked between the page I was reading last and the screensaver several times and then switched off. Rebooting seems to have solved the problem. Fingers crossed.
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Discussion in:  Kindle forum
Participants:  9
Total posts:  9
Initial post:  Feb 1, 2013
Latest post:  May 8, 2016

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