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Customer Discussions > Kindle forum

Books won't sync to my new iphone 5


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Showing 1-8 of 8 posts in this discussion
Initial post: Jun 28, 2013, 12:51:22 PM PDT
K. Heibel says:
I recently upgraded to a iphone5 but none of my books are showing up. I have tried everything! Any help would be greatly appreciated :)

In reply to an earlier post on Jun 28, 2013, 12:52:48 PM PDT
Is the Kindle app installed? Is it registered to your Amazon account that holds your books?

Posted on Jun 28, 2013, 12:53:28 PM PDT
K. Heibel says:
Yes

In reply to an earlier post on Jun 28, 2013, 12:57:48 PM PDT
Do your books show up in the Cloud tab? Can you add some details about your issue? The more information you post the more likely someone can help.

Posted on Jun 28, 2013, 1:05:33 PM PDT
K. Heibel says:
Nope. Not in cloud. I have the app and had it on my iphone4 and it was fine had no problems. Everything was downloaded to cloud when I upgraded to my new phone and now I can't get anything. I thought all the books I had before would transfer over and they didn't. I have even tried to purchase a new book and nada : /

In reply to an earlier post on Jun 28, 2013, 1:12:54 PM PDT
De-register the app, and register it again. It is not registered to your account. Make sure you use the correct log on information.

Posted on Jun 28, 2013, 2:11:49 PM PDT
K. Heibel says:
That was it!!!!!! THANK YOU MEYA!!!!!!!! I have been trying to figure this out all week!! I am going out of town this weekend and REALLY needed my books lol.

Thanks again!! :)

In reply to an earlier post on Jun 28, 2013, 2:12:43 PM PDT
Great! Glad you got it sorted out!
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This discussion

Discussion in:  Kindle forum
Participants:  2
Total posts:  8
Initial post:  Jun 28, 2013
Latest post:  Jun 28, 2013

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