Hill Climb Racing 2 Industrial Deals Beauty Best Books of the Month Shop new men's suiting nav_sap_plcc_ascpsc Learn more about Amazon Music Unlimited Get 10% cashback on thousands of musical instruments with your Amazon.com Store Credit Card Starting at $39.99 Grocery Handmade Tote Bags Home Gift Guide Off to College Home Gift Guide Book a house cleaner for 2 or more hours on Amazon Transparent Transparent Transparent  Introducing Echo Show Introducing All-New Fire HD 10 with Alexa hands-free $149.99 Kindle Oasis, unlike any Kindle you've ever held GNO Shop Now STEMClubToys17_gno
Customer Discussions > Kindle forum

apps/instant videso not working


Sort: Oldest first | Newest first
Showing 1-3 of 3 posts in this discussion
Initial post: Jun 6, 2013, 4:44:09 AM PDT
beth price says:
I have a kindle fire. i can access the web. I can not get apps or my instant prime videos. I have tried factory restart, made sure my prime acct is active, done force closes, check applications, called customer service 10 times. received three different kindles.

In reply to an earlier post on Jun 6, 2013, 5:27:41 AM PDT
If you've already been working with Customer Service, and have had replacement devices, I doubt very much anyone here is going to be able to help you troubleshoot any further.

Are you sure your internet speed is fast enough?

In reply to an earlier post on Jun 6, 2013, 5:43:15 AM PDT
Check what is the exact error message you are getting,check if your device has the latest software do basics, restart the device and check WiFi connection if that didn't help contact Kindle support.
‹ Previous 1 Next ›
[Add comment]
Add your own message to the discussion
To insert a product link use the format: [[ASIN:ASIN product-title]] (What's this?)
Prompts for sign-in
 


Recent discussions in the Kindle forum

 

This discussion

Discussion in:  Kindle forum
Participants:  3
Total posts:  3
Initial post:  Jun 6, 2013
Latest post:  Jun 6, 2013

New! Receive e-mail when new posts are made.
Tracked by 1 customer