Beauty Oprah's Book Club STEM nav_sap_plcc_ascpsc PCB for Musical Instruments Starting at $39.99 Wickedly Prime Handmade Wedding Rustic Decor Book House Cleaning TheTick TheTick TheTick  Introducing Echo Show All-New Fire 7 Kids Edition, starting at $99.99 Kindle Oasis GNO Water Sports toystl17_gno
Customer Discussions > Kindle forum

Kindle FreeTime will not let me add Harry Potter books.


Sort: Oldest first | Newest first
Showing 1-24 of 24 posts in this discussion
Initial post: Jul 7, 2014, 10:35:10 PM PDT
Has anyone tried to set up FreeTime (I'm doing this on a PaperWhite) and been able to add the Harry Potter/Pottermore books? Am I missing something? The books are on my device and I don't see them in the list of books to add.

I'm very frustrated as these book are part of the reason I got a second Kindle PW.

In reply to an earlier post on Jul 7, 2014, 10:50:02 PM PDT
CBRetriever says:
under the help files for the Paperwhite:

"Note: Public library books, personal documents, books from Pottermore or the Kindle Owners' Lending Library catalog can't be added to a profile."

Posted on Sep 24, 2014, 1:51:45 AM PDT
C. Chandler says:
this is absolutely ridiculous - I have just bought the Harry Potter books because you can't read the loaned ones and now seems even purchased ones don't show up in the free time library. Amazon you have got to sort this out as it make a mockery of the whole ideal for kids thing - how can Harry Potter not be available unless you turn off all the parental controls. VERY ANNOYED

In reply to an earlier post on Sep 24, 2014, 2:22:09 AM PDT
HJ Leonard says:
The Pottermore issue isn't Amazon's fault. It's due to the publisher.

In reply to an earlier post on Dec 21, 2014, 2:59:40 PM PST
Jason says:
If Amazon allowed personal documents and/or sideloaded books in a Freetime profile (and there's no technical limitation they didn't invent themselves preventing it) it would be a non-issue. It's 100% Amazon's fault.

In reply to an earlier post on Dec 21, 2014, 3:17:53 PM PST
HJ Leonard says:
Really? So when did 'Harry Potter' become a personal document or sideloaded set of books? When they were illegally pirated? Uh-huh.

In reply to an earlier post on Dec 21, 2014, 3:27:59 PM PST
CBRetriever says:
books purchased from someone other than Amazon are considered personal documents and here's what it says on the Harry Potter Kindle books listings:

"hese Kindle books can also be purchased at the Pottermore Shop, a third-party site. Selecting "Buy at Pottermore" will take you to the Pottermore Shop, where you will need to create a separate account. Like all Kindle books, books purchased from Pottermore Shop are "Buy Once, Read Everywhere" and will be delivered to your Kindle or free Kindle reading apps. "

In reply to an earlier post on Dec 21, 2014, 3:29:59 PM PST
It's 100% Amazon's fault.
************
Wouldn't it technically be 100% your fault?

As a consumer, you have a responsibility to make sure what you are purchasing will meet your needs/wants.

As a parent, you have the responsibility to make sure what you purchase will meet your child's needs. If you buy them a toy, it is your job as a parent to make sure that it will do what you want it to do for the child.

Amazon has the info on their web site - it was your job to research before purchasing for your child (and for yourself).

And Harry Potter eBooks are not sold on Amazon, so they have no obligation to do anything for or about them for a customer.

J. K. Rowling made them available on Kindles (and other devices), but that does not make them Amazon's responsibility to meet your wants/needs. You bought them off of Pottermore, not off of Amazon.

In reply to an earlier post on Dec 21, 2014, 3:32:20 PM PST
HJ Leonard says:
Right. Not how I interpreted the complaint, however.

In reply to an earlier post on Dec 21, 2014, 7:55:57 PM PST
Jason says:
I was suggesting, since I can download my purchased copies from Pottermore and sideload them myself, that should be the end of it if Amazon hadn't decided to put in an artificial roadblock to getting them into Freetime. I never mentioned pirating anything.

In reply to an earlier post on Dec 21, 2014, 8:05:52 PM PST
CBRetriever says:
no, Amazon decided to let just their books and media be part of FreeTime - you also can't add books from any other source, videos from other sources or music

Posted on Dec 21, 2014, 8:16:03 PM PST
Jason says:
Yes, I understand Amazon has decided this. I'm not a fan of this decision, and this is a good illustration of why.

Regardless, here is what they told me about the Harry Potter books specifically:

"Public library books, books from Pottermore, and books borrowed from the Kindle Owner's Lending Library cannot currently be added to a Kindle FreeTime profile from your Kindle Paperwhite.

"If you have a Kindle Fire 2nd Generation, Kindle Fire HD, or Kindle Fire HDX, you can add public library books, books from Pottermore, and books borrowed from the Kindle Owners' Lending Library to your child's Kindle FreeTime profile on your tablet device, and the content will appear in your child's profile on your Kindle Paperwhite."

So, if you have, or want to buy, a kindle tablet you can use it to add the Pottermore books to the paperwhite under Freetime. Given that, I'd hope they'll eventually fix whatever limitation is present only on the paperwhite itself.

Posted on Jan 4, 2015, 8:11:45 PM PST
Jason says:
To anyone unaware, Amazon updated the software on the Paperwhite, and Pottermore purchases linked to your Amazon account can now be added to Freetime on the Paperwhite directly.

Posted on Feb 5, 2015, 4:03:59 AM PST
Can kindle lending library and library books also be added now under the new e-reader software? The online help for kindle paperwhite and voyage still says that none (including pottermore) are supported by the e-readers.

In reply to an earlier post on Feb 5, 2015, 4:16:04 AM PST
HJ Leonard says:
I'm taking a stab here, since I'm not sure exactly what you're asking.

If you're asking if KOLL books are available on Kindle 'Apps,' then the answer is, 'no.' KOLL is the acronym for 'Kindle Owners Lending Library.' It's for Kindle Devices only.

However, the Kindle Unlimited program does allows Apps to borrow books. It's a completely unrelated program to KOLL.

In reply to an earlier post on Feb 5, 2015, 9:20:00 AM PST
I thought his question was in regards to FreeTime. As Pottermore books can now be added to a FreeTime profile, it stands to reason that KOLL books can be added as well (which is doesn't make it true, of course).

Posted on Dec 24, 2016, 10:14:34 AM PST
Dan D. says:
Frustrated also- Sure, you can buy books and add it to the child's kindle. But I can't seem to even add Word, TXT, (or whatever) Documents that my child himself created. Buyers beware- this is not exactly like a kindle with parental restrictions to keep your child from buying or seeing stuff you want. It is more like a kindle with parental restrictions and restrictions from adding your own content.

Does anyone know how to put add documents to the Kindle FreeTime library that we type up ourselves (or get from school, church, or other extracurricular activities) My hope was that this would be the ideal tool to give our child documents that we want him to learn, memorize, or study as well as books from Amazon.

Frustrated.

In reply to an earlier post on Dec 24, 2016, 11:02:54 AM PST
CBRetriever says:
no you cannot - the Kindle FreeTime profile is designed to just support Amazon content

In reply to an earlier post on Feb 1, 2017, 9:38:22 AM PST
Dom says:
[Customers don't think this post adds to the discussion. Show post anyway. Show all unhelpful posts.]

In reply to an earlier post on Feb 1, 2017, 9:39:59 AM PST
Dom says:
[Customers don't think this post adds to the discussion. Show post anyway. Show all unhelpful posts.]

In reply to an earlier post on Feb 1, 2017, 9:40:19 AM PST
Last edited by the author on Feb 1, 2017, 9:40:52 AM PST
JimmyTheD says:
No one here works for Amazon. We're all customers just like you, and entitled to state our opinions.

Additionally, you're responding to a post from 2014. I don't think they will feel your, albeit misplaced, righteous indignation.

ETA Oh, and it's RIDICULOUS!!!

In reply to an earlier post on Feb 1, 2017, 9:41:27 AM PST
JimmyTheD says:
Is English your second language?

Posted on Apr 17, 2017, 7:20:17 PM PDT
I'm just wondering why they can allow any borrowed books (i.e. from the library which are available through the Kindle app on my phone or tablet) to be on the Paperwhite, but not accessible via the FreeTime.

In reply to an earlier post on Apr 17, 2017, 7:34:39 PM PDT
CBRetriever says:
Out of date information in this outdated thread:

https://www.amazon.com/gp/help/customer/display.html?nodeId=201829610

" Important: Personal documents, music, audiobooks, Amazon Video rentals, and titles from the Prime Video catalog can't be added to a profile.

Public library books or books borrowed from the Kindle Owner's Lending Library or from Kindle Unlimited can be added to your child's profile, but will be removed when the lending period expires or when the book is returned. "
‹ Previous 1 Next ›
[Add comment]
Add your own message to the discussion
To insert a product link use the format: [[ASIN:ASIN product-title]] (What's this?)
Prompts for sign-in
 


Recent discussions in the Kindle forum

  Discussion Replies Latest Post
Announcement
Critical Software Update for Kindle E-Readers
0 Mar 23, 2016
Announcement
Welcome to the Kindle Discussion Forum - A Congregation of Kindle Enthusiasts
0 Mar 20, 2015
Discounted / Price Dropped Kindle eBooks IV 2355 6 minutes ago
Getting a second Kindle 8 13 minutes ago
parent control password forgotten 1 18 minutes ago
Fire stick remote is acting crazy 208 19 minutes ago
parent control password forgotten 1 19 minutes ago
Kindle paperwhite won't turn on 414 21 minutes ago
Registration problems with Kindle fire 58 23 minutes ago
88th Raok - roads? Where we're going we don't need roads! 265 43 minutes ago
Amazon Echo (no invite questions) 8591 53 minutes ago
We're Quirky! There Are Various Critters, Including Tail-less Manx Kittens, Here. We Also Have Hugh Manatee. Bring Your Quilting And Sewing Projects, Your Camera, And Your Instant Pot. So Geese And Tally Ho! 3028 1 hour ago
 

This discussion

Discussion in:  Kindle forum
Participants:  12
Total posts:  24
Initial post:  Jul 7, 2014
Latest post:  Apr 17, 2017

New! Receive e-mail when new posts are made.
Tracked by 4 customers