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Customer Discussions > Kindle forum

Connection to WiFi


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Showing 1-25 of 38 posts in this discussion
Initial post: Dec 27, 2012 7:17:56 PM PST
Nikki Z says:
I just got my Kindle HD 7" was excited not so much anymore. I paid $199 and I expected what they advertised: Kindle Fire HD is ready to use right out of the box - no setup, no software to install, no computer required to download content. I expected to already be connected to the WiFi, I expected to be able to use my new toy, silly me.

In reply to an earlier post on Dec 27, 2012 7:20:55 PM PST
It ain't magic.

Posted on Dec 27, 2012 7:30:43 PM PST
Nikki Z says:
No, there's nothing magical about spending $199 for something you can't use. Thanks for trying to cheer me up though.

In reply to an earlier post on Dec 27, 2012 7:34:08 PM PST
If you have a question, you might think about asking it. You might actually get some helpful advice that way. Or, you know, just keep choosing to buy stuff you don't even know if you can use.

In reply to an earlier post on Dec 27, 2012 7:40:57 PM PST
Tracy, how would Amazon know the name of your network and its password? You do have to register it including that information; other than that, it is ready to go. There's no software to install, nor is a computer required to use the device.

In reply to an earlier post on Dec 27, 2012 7:41:21 PM PST
Last edited by the author on Dec 27, 2012 7:41:56 PM PST
Sheila (NJ) says:
You expected it to be connected to what wifi? Do you have wifi in your house? If you do, is it password protected? If so, how do you think your Fire will know the password without you telling it?

Posted on Dec 27, 2012 7:48:21 PM PST
Nikki Z says:
When the Website says ready to use right out of the box, I'd say most people expect that. While I was reading about all the great features, that's right "reading", it doesnt say I'm going to have to pay for an additional service in order to use it. I must of missed that in my research.

In reply to an earlier post on Dec 27, 2012 7:50:13 PM PST
Sheila (NJ) says:
What?

Do you know what wifi is?

In reply to an earlier post on Dec 27, 2012 7:50:32 PM PST
Last edited by the author on Dec 27, 2012 7:52:24 PM PST
And do know a lot of people who get Internet access entirely free? How is it you're online to post here, by the way?

ETA: Research doesn't mean what you think it means.

In reply to an earlier post on Dec 27, 2012 7:54:17 PM PST
Sheila (NJ) says:
I'm not trying to be snarky, but how did you expect the fire to connect to the web?

You are obviously online right now. I assume you are at home and have an internet connection. If that is the case then you just need to make your internet connection wireless by adding a wireless router which costs 30-50 bucks depending on the brand (you could pay more but for your needs you won't have to). It is a one time cost. In addition, depending on how you are accessing the internet right now you may already have wifi. FIOS comes with a wireless router.

Now, if you can tone down your obnoxiousness we could probably point you in the right direction.

In reply to an earlier post on Dec 27, 2012 7:59:56 PM PST
Nikki Z says:
EdGein, I have cable internet, no passwords required. You should include a statement with your product that says you will have a monthly fee to pay with the wireless carrier of your choosing in order to use this device.

In reply to an earlier post on Dec 27, 2012 8:02:06 PM PST
I'm tempted to ask WTH you're talking about but I'm afraid to.

In reply to an earlier post on Dec 27, 2012 8:07:16 PM PST
Sheila (NJ) says:
Sigh...

This is a CUSTOMER forum. It is not OUR product. It is not our fault you don't know what wifi is. You do not need to pay a monthly fee to use it. All you need to do is get a wifi router.

EdGein does not work for Amazon, he got that nifty little badge because he helps people to figure out their kindles. He does it out of the goodness of his heart. He is not paid.

Maybe you should learn to be a little nicer.

In reply to an earlier post on Dec 27, 2012 8:07:49 PM PST
I'll bite. What the hell are you talking about? You just sign the damn thing onto your house wi- fi like any computer, and off you go.

In reply to an earlier post on Dec 27, 2012 8:09:08 PM PST
Wow, that took guts.

In reply to an earlier post on Dec 27, 2012 8:09:44 PM PST
Sheila (NJ) says:
She doesn't know what wifi is. She doesn't know what a customer forum is. She thinks Ed works for Amazon because of that stupid badge. She refuses to stop her kerbitzing long enough to learn a thing or two.

Oh and she blames other people for the fact that she doesn't understand basic computer terminology.

I think that about wraps it up.

In reply to an earlier post on Dec 27, 2012 8:11:19 PM PST
Sheila (NJ) says:
I think she is still using a desktop plugged directly into her cable modem. Or someone else set everything up for her and she has no clue that her laptop needed a password the first time it logged into her network. But apparently it is Amazon's fault.

Posted on Dec 27, 2012 8:14:00 PM PST
She should just return it. Tomorrow. Unless UPS has 24- hour drop- off. In which case she should return it tonight.

Posted on Dec 27, 2012 8:14:32 PM PST
Nikki Z says:
Wow, who's the snarky one. I was disappointed but your just rude.

Posted on Dec 27, 2012 8:14:33 PM PST
Actually (and I know I'll regret even going there), I think she thinks wireless means specifically cellular even though she's got a Kindle that doesn't connect to cellular.

In reply to an earlier post on Dec 27, 2012 8:15:18 PM PST
We're you talking me? In that case, thank you.

In reply to an earlier post on Dec 27, 2012 8:15:27 PM PST
Sheila (NJ) says:
I'm assuming this happens after every holiday?

In reply to an earlier post on Dec 27, 2012 8:17:02 PM PST
Sheila (NJ) says:
I assume you are talking to me, but since you aren't using the reply function I guess I will never know.

You can apologize for your rudeness at any point. Oh and you are welcome for us trying to help you.

In reply to an earlier post on Dec 27, 2012 8:21:42 PM PST
The flailing? The stomping? The flapping? Yeah.

In reply to an earlier post on Dec 27, 2012 8:21:52 PM PST
Sheila (NJ) says:
I get that is what she thinks, but honestly. if she knows that little why wouldn't she ask for help before ordering it? She could have flagged down any 10 year old on the street. Besides, she probably has wifi already and doesn't know it. She has a cable modem, some come with built in wifi and even if hers didn't she could add it for a one time fee of 30 bucks. In addition, if she would just bother to tell us if she is on a desktop or a laptop we could answer her questions.
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Discussion in:  Kindle forum
Participants:  5
Total posts:  38
Initial post:  Dec 27, 2012
Latest post:  Dec 27, 2012

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