Workplace Solutions Editors' Holiday Gift Picks Amazon Fashion nav_sap_plcc_ascpsc Electronics Holiday Gift Guide Starting at $39.99 Stocking Stuffers Get up to $100 back on House Cleaning services TheGrandTour TheGrandTour TheGrandTour  All-New Echo Dot Starting at $89.99 Kindle Oasis Platinum artists Shop Now Baby Gift Guide
Customer Discussions > Kindle forum

Help! Cannot connect WIFI sitting right next to router,Aaarrgghh!

Sort: Oldest first | Newest first
Showing 1-8 of 8 posts in this discussion
Initial post: Dec 6, 2012 12:25:40 PM PST
Zee says:
We had problems with the home set up and a new router was added to the mayhem. Now I can't get my Kindle to connect even sitting next to the routers. Keeps asking me for the passwords but not recognizing them. Most of the troubleshooting is not for the computer illiterate, though I have followed all the instructions I can figure out. Any ideas??

Posted on Dec 6, 2012 12:28:11 PM PST
T. Cook says:
Some people have mentioned if the existing password is short the Kindle wants it a minimum length. Usually 10 characters is what I normally use for WIFI passwords.
Of course, making sure you're connecting to the right SSID...

In reply to an earlier post on Dec 6, 2012 12:33:09 PM PST
Zee says:
okay, looking at the new router it has a shorter password, but the old router, which is still linked into the system, has a longer one...need to ask my daughter how these things are connected. Thanks for the idea.

Posted on Dec 6, 2012 12:41:31 PM PST
Zee says:
Hmmm. Here's something I am going to try tomorrow...I'm going to take it to a local free wifi spot I have used before and see if it will make the connection there. (Was going to try to seek some home tech support, but my daughter is directing a play and is in the process of losing her mind right now so less messed with the better.) For right now I will try a restart and forget about it until after work tonight.

In reply to an earlier post on Dec 6, 2012 1:28:18 PM PST
MikeJW says:
Maybe having 2 routers is confusing things?

In reply to an earlier post on Dec 6, 2012 1:30:51 PM PST
Zee says:
I would have thought so. Windstream came and put one in, which added to my confusion at least, but no one else in the house is having any problems connecting with their laptops. I suppose it will all come out in the wash, so to speak.

In reply to an earlier post on Dec 6, 2012 1:37:25 PM PST
Photty says:
Try disconnecting the power from your router, and leaving it off for a minute or so. Then press the router reset at the back on power-up.

IU had a continuing problem with my router, which I replaced with a new one. The old one was ok. I just needed to do a proper reset.

In reply to an earlier post on Dec 10, 2012 4:41:42 PM PST
Zee says:
Thanks, I'll give this a try. No one else is having problems here except me, I was able to connect quickly at the local Starbuck's so I know my Kindle is doing okay...just not at home. Going offline to try now.
‹ Previous 1 Next ›
[Add comment]
Add your own message to the discussion
To insert a product link use the format: [[ASIN:ASIN product-title]] (What's this?)
Prompts for sign-in

Recent discussions in the Kindle forum

  Discussion Replies Latest Post
Critical Software Update for Kindle E-Readers
0 Mar 23, 2016
Welcome to the Kindle Discussion Forum - A Congregation of Kindle Enthusiasts
0 Mar 20, 2015
Free Books & Chat-December 2016 239 1 minute ago
Fire stick drops network connection 1860 4 minutes ago
kindle not working 1 6 minutes ago
We're Quirky And Proud Of It! Join Grace The Bichon, Mighty Mouse, Snapper, Wookie The Hound, Pear Eating Turkeys, Cats Playing Ice Cube Soccer And A Herd Of Giraffes! No Rude Big Goats Allowed! Tally Ho! 784 7 minutes ago
why can't fire run walmart app? 10 9 minutes ago
Dragi's Croatian Crab Shack and Wine Bar - The Answers Are Blowing In The Wind 3184 19 minutes ago
magnetic covers for kindle fire hdx 8.9 6 19 minutes ago
Delete stuff downloaded on Kindle when you get it 38 29 minutes ago
KINDLE KITCHEN #6: A place for sharing, caring, chat and FUN! 2575 31 minutes ago
kindle store not available 10 36 minutes ago

This discussion

Discussion in:  Kindle forum
Participants:  4
Total posts:  8
Initial post:  Dec 6, 2012
Latest post:  Dec 10, 2012

New! Receive e-mail when new posts are made.
Tracked by 1 customer