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Help! Cannot connect WIFI sitting right next to router,Aaarrgghh!


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Showing 1-8 of 8 posts in this discussion
Initial post: Dec 6, 2012 12:25:40 PM PST
Zee says:
We had problems with the home set up and a new router was added to the mayhem. Now I can't get my Kindle to connect even sitting next to the routers. Keeps asking me for the passwords but not recognizing them. Most of the troubleshooting is not for the computer illiterate, though I have followed all the instructions I can figure out. Any ideas??

Posted on Dec 6, 2012 12:28:11 PM PST
T. Cook says:
Some people have mentioned if the existing password is short the Kindle wants it a minimum length. Usually 10 characters is what I normally use for WIFI passwords.
Of course, making sure you're connecting to the right SSID...

In reply to an earlier post on Dec 6, 2012 12:33:09 PM PST
Zee says:
okay, looking at the new router it has a shorter password, but the old router, which is still linked into the system, has a longer one...need to ask my daughter how these things are connected. Thanks for the idea.

Posted on Dec 6, 2012 12:41:31 PM PST
Zee says:
Hmmm. Here's something I am going to try tomorrow...I'm going to take it to a local free wifi spot I have used before and see if it will make the connection there. (Was going to try to seek some home tech support, but my daughter is directing a play and is in the process of losing her mind right now so less messed with the better.) For right now I will try a restart and forget about it until after work tonight.

In reply to an earlier post on Dec 6, 2012 1:28:18 PM PST
MikeJW says:
Maybe having 2 routers is confusing things?

In reply to an earlier post on Dec 6, 2012 1:30:51 PM PST
Zee says:
I would have thought so. Windstream came and put one in, which added to my confusion at least, but no one else in the house is having any problems connecting with their laptops. I suppose it will all come out in the wash, so to speak.

In reply to an earlier post on Dec 6, 2012 1:37:25 PM PST
Photty says:
Try disconnecting the power from your router, and leaving it off for a minute or so. Then press the router reset at the back on power-up.

IU had a continuing problem with my router, which I replaced with a new one. The old one was ok. I just needed to do a proper reset.

In reply to an earlier post on Dec 10, 2012 4:41:42 PM PST
Zee says:
Thanks, I'll give this a try. No one else is having problems here except me, I was able to connect quickly at the local Starbuck's so I know my Kindle is doing okay...just not at home. Going offline to try now.
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This discussion

Discussion in:  Kindle forum
Participants:  4
Total posts:  8
Initial post:  Dec 6, 2012
Latest post:  Dec 10, 2012

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