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Customer Discussions > Rock forum

MP3 Credit Balance - Where do you find it?

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Showing 1-25 of 83 posts in this discussion
Posted on Dec 30, 2016, 1:51:49 PM PST
Swan says:
Here is another version of a page support just provided:

In reply to an earlier post on Dec 30, 2016, 1:46:55 PM PST
c'est moi says:
As far as I know, the only way to check on when you used promotional credit would be to look at the individual invoices in your DIGITAL ORDERS. Also, most promotional digital credits have time limitations and the only way to keep track of when they expire is to keep the emails that give that information. :(

Posted on Dec 30, 2016, 1:29:54 PM PST
Swan says:
This page:
You have to log in first, but it has a "Check your Balance Button" It says gift card balance, MP3 balance, Video, Kindle and all kinds of balances.

Does anyone know where to see the history of 'digital credits' applied to the account. Like when they were earned and when they were spent like you can for a gift card? It seems I've lost $5 but I haven't bought anything yet. I'm wondering if it expired.?

Posted on Apr 17, 2016, 12:39:41 AM PDT
Last edited by the author on Apr 17, 2016, 4:12:23 AM PDT
Mr. V says:
I just chatted with the custermer service and realized that there was no way we could find how much credit we have left under the "My Account" page and NO WAY for us to find the expiration day of these credits in any place! If you want to know when these credits will expire, you need to contact customer service!


The only reason that makes sense is that they are hiding it on purpose. They make it so difficult to be found, and therefore users would be uncertain about the deadline and/or simply forget about it. In this way they tricked customers to use no rush shopping or other services, so they save or earn extra money. It's not good business.

Hey Amazon, if you don't want to give away these credits, just simply don't do it! Playing these tricks won't make your business look good.

In reply to an earlier post on Dec 1, 2015, 11:55:13 AM PST
User425 says:
You rock! This works perfectly!

In reply to an earlier post on Oct 17, 2015, 3:06:08 AM PDT
c'est moi says: the time I wrote it, it was true. Of course, since then they added the gift card part. :)

In reply to an earlier post on Oct 16, 2015, 8:58:56 AM PDT
Darren Leung says:
It totally works! although I think you kind of contradicted yourself 2 lines down :-P

Posted on Jul 21, 2015, 5:39:29 AM PDT
c'est moi says:
:) I keep using it too!

In reply to an earlier post on Jul 20, 2015, 10:35:29 PM PDT
Hey! It's July 2015 and the link still works perfect!
Thanks :)

Posted on Mar 19, 2015, 5:22:23 PM PDT

In reply to an earlier post on Feb 25, 2015, 7:04:59 PM PST
LL says:
Excellent and super helpful! Thanks! ;-)

Posted on Apr 11, 2014, 12:33:41 PM PDT
Dorinda says:

Posted on Mar 4, 2014, 10:50:09 PM PST
Othello352 says:
I can view my balance but don't know my code. Help!

In reply to an earlier post on Oct 22, 2013, 3:07:01 PM PDT
Fantastic and thanks. I was wondering why it was always at zero. It's because I keep buying stuff. Cheers and thanks!

In reply to an earlier post on Oct 9, 2013, 7:35:22 AM PDT
Mark Shevy says:
Thanks, c'est moi! It helped me, too.

Posted on Oct 5, 2013, 7:26:32 AM PDT
For MP3 balances, this is the link

Then just click 'check your balance'

In reply to an earlier post on Jun 18, 2013, 10:59:39 AM PDT
Thank you for this. I have been wondering for a long time.

In reply to an earlier post on May 26, 2013, 11:09:08 AM PDT
I think the expiration date is for when you can enter in the code. Once you enter the code in , it should be yours forever. Someone correct me on this if I'm wrong...

In reply to an earlier post on Feb 18, 2013, 1:19:22 PM PST
PaulB41 says:
Very nice. Thanks for sharing!!!!

In reply to an earlier post on Feb 15, 2013, 3:35:24 AM PST
c'est moi says:
You're very welcome!

In reply to an earlier post on Feb 14, 2013, 5:02:12 PM PST
Oh My Gosh! Thank you so much!

In reply to an earlier post on Dec 29, 2012, 3:43:31 AM PST
c'est moi says:
Glad to hear it's still useful! I'll still never understand why there isn't a link to all one's credits in one's account info.

In reply to an earlier post on Dec 27, 2012, 8:51:48 AM PST
Thank you for this! It totally worked and it is bookmarked as we speak!

In reply to an earlier post on Dec 22, 2012, 2:57:39 AM PST
c'est moi says:
No, no, no.

In reply to an earlier post on Dec 21, 2012, 9:16:49 PM PST
Justin says:
You are a god!
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Discussion in:  Rock forum
Participants:  50
Total posts:  83
Initial post:  Nov 22, 2010
Latest post:  Dec 30, 2016

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