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I USED TO love Subscribe & Save until price hikes


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Showing 1-25 of 70 posts in this discussion
Initial post: Feb 1, 2012, 12:25:13 PM PST
S. Ford says:
I have used Subscribe & Save for a few years, but the price of ALL of my items have really increased - some have DOUBLED! It saddens me because I loved the convenience, but I have just cancelled all my subscriptions. The prices have just gotten too ridiculous.

Posted on Feb 2, 2012, 2:23:31 PM PST
miki says:
I believe the reason for hiking prices, is if Amazon can't get the costs low, they can't give it to us low.
If that is the case, you can skip the delivery. So far, I have been lucky. All my S&S things are still lower than at stores.

Posted on Feb 2, 2012, 2:41:06 PM PST
S. Ford says:
Yeah, I have skipped shipments a few times, but the prices have just continued to go up more and more so I finally just decided to cancel them and if I find the price goes back down later on, I'll resubscribe. I would understand if items went up a few dollars, but when the price literally DOUBLES, I think that is extreme. I can't imagine razor blades are costing them so much more that they have to double the price. Don't get me wrong, I absolutely love Amazon and give them a lot of business.

Posted on Feb 2, 2012, 3:47:53 PM PST
I'm sure you'd find prices in other stores going up as well. They are in this to make money, it is a business.

Posted on Feb 4, 2012, 10:30:51 AM PST
L. D'orlaque says:
I cancelled my items as I noticed many of the price increases hit $20 more than original price I subscribe and saved for and I checked back realizing that I'd paid more for these things that I would if I had just walked right in to my local Whole Foods store which is less than four minutes away. I saved $15 with tax on the same brand of coconut oil alone. If the highest price is still lower than competitor's pricing than I could deal with it, but most times it hasn't been so I feel like I was tricked into getting it at a low price, but switched to the higher price after I subscribed. That's ridiculous. I found the fine print to support the action, so I whatever. Small things don't ruin my day, but I don't appreciate the policy. There is no real benefit to S&S if it is lacking in the savings department. Save 15% off the already hiked up price. There's a huge markup on most items anyway, so I see no justification. More stores are actually adopting the everyday low price hype. Target, JCP., Whole Foods prices have remained the same on many of my frequent items for the past few years with the exception of sale prices in which case prices were lowered.

Posted on Feb 4, 2012, 1:04:45 PM PST
Tammy says:
Hi, I'm new to shopping at Amazon so I'm still trying to figure everything out. Is there a difference between S&S and Prime? I have S&S and I want to download some of the free books on Amazon for my Kindle that says free for Prime members. Any help would be greatly appreciated.

In reply to an earlier post on Feb 4, 2012, 2:14:02 PM PST
Last edited by the author on Feb 4, 2012, 2:24:41 PM PST
S. Ford says:
Tammy....Yes, S&S and Prime are two different things. With S&S, you setup a standing order for whatever items you wish to be shipped however often you wish them to be shipped to you. With PRIME, you pay a $79 annual membership fee and get Free 2nd. day shipping, or $3.99 next day shipping the whole year of your membership, and there's "no minimum" order amount. The items you order simply have to have the "Prime" logo beside them to be eligible, which most are unless they're sold on Amazon by a third party. Plus, there are a few other perks that are available with Prime as the free books for Kindle you mentioned. Since it sounds as though you have never tried Prime.....if you are ordering something, you may be offered a Free 30 day Trial of Prime during checkout. Just read your pages during checkout to see if the offer shows up.

IMPORTANT: If you do the trial, but decide you don't want to purchase the $79 membership, just be sure you go to YOUR ACCOUNT - MANAGE PRIME MEMBERSHIP (in the "settings" section of your account) - CHOOSE TO NOT AUTOMATICALLY CONTINUE PRIME MEMBERSHIP AFTER 30 DAY TRIAL. You can do this any time during your 30 day trial, and you'll still get to finish your free 30 days.

Hope this helps!

Posted on Feb 5, 2012, 1:05:36 PM PST
CJC says:
I've been using S&S for my son's diapers. It is so much cheaper than going to the stores around where I live. Plus, we always get them in a timely manner. I still don't know if I'm going to actually do the $79 membership or not, since I'm still on the free year. I just have to crunch the numbers to see if it'll actually still be worth it. But, as of right now, it's worth it to my family...we have to try to save anywhere we can.

In reply to an earlier post on Feb 7, 2012, 4:31:23 PM PST
B. Lowe says:
If that is the case, then I would suggest Amazon simply go to the store. Many of the markups are twice as high
as your local grocer. I would suspect Amazon will continue ridiculous pricing until sales go no where and we the
consumer show our discontent and stop buying. Those who are buying at some of these prices need their head
examined. I use to get a lot of coffee from Amazon, what was $17, went to $38, top price at the store is $21. Now
I'm not going to dish out an extra 20 each time just to buy from Amazon.

Posted on Feb 11, 2012, 6:04:58 AM PST
John Hearn says:
Prices go up and down, at Amazon and elsewhere. Coffee, for example, is an extremely volatile commodity. Also, I would wager that Amazon is ahead of the curve on most price increases; they go up (and down) faster than prices do in your local market. My favorite breakfast cereal just went up sharply on S&S, so I just switched my order rate from once a month to once every six months. I check back every so often to see when the price drops and order an extra delivery. S&S is a wonderful service, and I'm glad to have it.

In reply to an earlier post on Feb 11, 2012, 1:36:00 PM PST
L. Aldredge says:
Don't give us that coffee volatility garbage because we've seen this commodity go only one way on amazon and that's UP and up and up some more. This is a company with very little overhead and a competitive advantage over any brick and mortar store. When is that last time this website gave customers something new instead of reducing something we used to have or doing away with benefits entirely. Remember Friday Sales? Amazon Mom? S&S on K Cups? 15% S&S? These business strategies are very short sighted. When e-tax laws change, we'll remember who truly appreciates their customers and return to our brick n mortar. You must work for amazon, John

Posted on Feb 11, 2012, 3:08:27 PM PST
I just started on S&S because I noticed the prices are much better than in store or my local co-op (which has food and non-food items), not to mention the convenience is great, but given your posts (thank you) I am going to "put the brakes" on doing any more subscribing and will be closely monitoring what I have subscribed to not to mention I may just even cancel. I am certain given how corporate greed works that there is some notion customers will not pay close attention once signed up (as cited, and I wouldn't either most likely) i.e. there's probably a line of thinking that there are literally millions more in profits to be made on the notion that everyone who comes to Amazon generally does because they know the prices (and typically service) are great. This just goes to show that if there's any sort of "entitlement" people (Amazon) take things for granted, but obviously this won't happen if people continue to watch the pricing closely and/or cancel their subscriptions to keep them (Amazon) honest / working hard to keep prices low. Personally, I'd like an Amazon moderator to chime in here and offer some reassurance, but until or unless that happens (and even if it does) keep up the great work pointing out what literally in my mind amounts to stealing, because there's no way that Amazon doesn't already have the technology to comparison shop it's merchants' pricing against what's elsewhere on the web (and in store via human price checks, most likely).

In reply to an earlier post on Feb 12, 2012, 6:46:32 AM PST
mlemac says:
I did exactly the same thing. Too bad - it was a nice service.

Posted on Feb 12, 2012, 9:08:56 AM PST
J. Steenstra says:
If enough people cancel subscriptions, the bean counters will bring back better deals.

In reply to an earlier post on Feb 12, 2012, 3:23:11 PM PST
nightfly_dp says:
I buy cat food with S&S...was the cheapest around. One pack I buy went from 16.97 to 23.89. That's not 'normal' price volatility, that's a straight up price hike. This is for 4 boxes of food that I can get at Walmart for about 4.50 per box so I guess we go back to buying at Walmart with that difference.

I'm used to it going up (and down) .50 to $1 per order...I get that...30-40%? No dice.

Posted on Feb 12, 2012, 4:24:36 PM PST
When I first began subscriptions I remember seeing the advertised 15% discount. Now Amazon advertises a 5-15% discount. And many items suddenly are taken off the S&S program.

Posted on Feb 12, 2012, 8:40:38 PM PST
KAC says:
I've used S&S for as long as I can remember. & for a while I was "skipping" deliveries, hoping to see the prices drop. But after 6 months I've decided to start canceling several of my long standing orders. These never ending price hikes make it difficult to justify keeping these subscriptions. (especially now that I'm finding several of these items CHEAPER @ my local store) I appreciated the convenience of S&S, but like the others that have commented - I won't be resuming these orders until the prices start dropping.

Posted on Feb 13, 2012, 11:14:03 AM PST
S. Ford says:
So glad I started this discussion. It's nice to hear that others have noticed these extreme price hikes and feel the same way I do. I was just checking to see if the price had gone back down on a few of the items I used to subscribe to, and all three items I checked have gone UP $10 MORE since I started this post on February 1. To those who are defending Amazon on these price hikes, I'm not sure if you work for Amazon or just haven't had the same experience with your items YET. You can't really think that tripling prices is "normal" increases. Yes, some of the items I used to S&S to are now literally 3x what they were since they have gone up $10 MORE since I started this post. On top of that, I used to get a 15% discount with S&S, and all of the items now have only a 5% discount with S&S. I am quickly losing the respect and trust I have had in Amazon over the years.

Posted on Feb 13, 2012, 2:06:39 PM PST
Gasoline prices are going back up and I expect them to go up much more due to the volatile situation in the Persian Gulf. The price hikes are not all Amazon's fault; they have a profit margin to maintain to stay aflot.

In reply to an earlier post on Feb 13, 2012, 2:59:57 PM PST
S. Ford says:
CGScammell.....I don't think anyone here is arguing that prices shouldn't go up at all. I believe we all could understand a small % increase, but when prices are doubling and tripling, we feel that is extreme. Just like gas stations, other businesses tend to take advantage of their customers when they feel they have a good "excuse" to justify it. You do realize that many gas stations practice price-gouging as soon as there's something in the news they can use to justify extreme price hikes? This is pretty obvious when you can have two gas stations within a mile of one another that have a 20 cent difference in price per gallon. This happens A LOT, and it does with retail businesses, etc. too.

In reply to an earlier post on Feb 13, 2012, 3:05:55 PM PST
S Ford, You won't get an argument from me there! I am not one to support Amazon like a blind partisan voter. There have been some drastic price hikes across the board. But how much of that comes from the distributors and how much comes from Amazon?

In reply to an earlier post on Feb 13, 2012, 3:14:30 PM PST
S. Ford says:
CGScammell, I agree....I'm sure both parties are certainly playing a role in the price hikes. Of course, we as the end consumers have no way of knowing who is playing the bigger role. They are the preditors, and we are the prey they feed upon. The more they feed upon us, the more they gain, the more we lose.

In reply to an earlier post on Feb 13, 2012, 5:05:58 PM PST
Waterwoman says:
I have been buying the Nutiva Coconut Oil oz. twin pack since 11-7-10. The first price was $34.14, the 1-3-12 price was $39.82 and the next shipment scheduled in March is $46.50. The latter price is still a bit less than other sites, but is quite an increase. My last shipment is unopened, so I may do as some suggest and delay the shipment.

I use SS for other items and one item was dropped because the client (manufacturer)could no longer provide Amazon with the price they wanted. So, who determines the price, the manufacturer of the product or Amazon?

In reply to an earlier post on Feb 13, 2012, 5:32:21 PM PST
Has anyone else noticed that the prices really started to climb once Amazon introduced the Kindle Fire? Allegedly that device is being sold at cost, which means Amazon isn't making much of a profict off of it despite sales continuing to improve on it. Perhaps these S&S hikes are a means to somehow to make a profit?

Posted on Feb 13, 2012, 11:33:42 PM PST
[Deleted by the author on Feb 13, 2012, 11:34:17 PM PST]
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