This is a model E320, made for Costco. Vitamix and Costco have generous return policies, and there are demo units, so Vitamix gets a lot of these back with limited or no use. They're inspected and tested, given new container shells (the jar except the blade assembly), new blades if a year old or damaged, new tampers an… see more This is a model E320, made for Costco. Vitamix and Costco have generous return policies, and there are demo units, so Vitamix gets a lot of these back with limited or no use. They're inspected and tested, given new container shells (the jar except the blade assembly), new blades if a year old or damaged, new tampers and booklets, and any other part that doesn't perform or look right is replaced with a new part. Then they're sold at a significant discount. (Vitamix lists a new E320 for $450, but Costco sells it for a lot less.) see less This is a model E320, made for Costco. Vitamix and Costco have generous return policies, and there are demo units, so Vitamix gets a lot of these back with limited or no use. They're inspected and tested, given new container shells (the jar except the blade assembly), new blades if a year old or damaged, new tampers and booklets, and any other part that doesn't perform or look right is replaced with a new part. Then they're sold at a significant discount. (Vitamix lists a new E320 for $450, but Costco sells it for a lot less.)
By Sanpete on July 19, 2018

How do you obtain the 3 year warranty, through Amazon or Vitamix. There is no warranty card in my vitamix shipping box.
By bev on September 28, 2019

It comes in a brown box but has vitamix logo on it. Booklet says reconditioned. Everything is packaged professionally though.
By Kevin on December 10, 2019

You may have to Get an adapter is probably the only way it’s gonna work for you..
By Annitte Davis on July 16, 2019