Customer Review

Reviewed in the United States on March 8, 2017
My wife and I have been using this for about a month now. I usually make one 10oz cup thru the k-cup feature every day and my wife makes a cup every other day thru the mini basket. By that I mean she also uses the k-cup feature however puts her own coffee grounds in the removable mini basket. I have made a pot of coffee once and there are no complaints. There is only one hiccup. To insert the mini basket you first need to take the k-cup insert out, no problem. You then insert the mini basket with your coffee and start the brewing cycle, no problem. Usually I would think most people not in a hurry would remove the mini basket and clean out the grounds, no problem. My wife, bless her heart, then replaces the k-cup insert so it's ready for me. Here is where there is a problem. There are two white arrows inside the k-cup side of the machine. One is on the k-cup insert and the other is on the machine it self. These two arrows NEED to be lined up. The manufacturer decided to place these two white arrows toward the back of the coffee maker, thus making it a little difficult to see. If you don't line up these two white arrows, the machine will allow you to put it in backwards, close the lid and fire it up. The result is your k-cup foil lid punctured incorrectly and there are coffee grounds or tea or hot chocolate all over the inside of the machine. It's not something you can ignore and use it again right away, you must clean up the mess first. This happened twice now. It's frustrating getting out the Q-tips to clean out the pockets of coffee stuck in the machine. So, unless you enjoy telling someone they made a mistake again, look twice at the "White Arrows" before passing go. P.S. This is my first review ever, all in all I would definitely recommend this product. :-)Cuisinart SS-15 12-Cup Coffee Maker and Single-Serve Brewer, Stainless Steel
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4.1 out of 5 stars
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