Caution!!! Not the wonderful WD Mycloud. Mycloud home does not have traditional web interface of Mycloud generation 1 or generation 2. User has no control for fixed IP on busy home networks! No SMB interface for linux sharing!! Unit has nothing in common with previous WD Mycloud products. No user control over local backup on Usb drive. End of a great product. I have owned and used 6 different tradional product which I loved. Supply of previous product has disappeared.
Extremely limited use with apps loaded on Android or windows. Still has a non user network interface limited sharing options. Gave up and returned Product.
We're sorry to hear your experience with WD My Cloud Home was not as expected and thank you for taking time in reviewing our product. Please know the My Cloud Home is a personal cloud storage device focused on simple setup and remote/mobile access. You may want to consider our pro-series of My Cloud NAS devices, such as the PR2100 or PR4100; which supports the advanced features you're looking for; such as a web-based dashboard, public and private shares map able on Mac or PC and more. Adding content locally is best accomplished by logging into the My Cloud Home through WD Discovery to mount your personal storage space on the desktop or login to mycloud.com to accomplish the same features without installing software. We placed a few links to useful articles below providing more in-depth information.
"Differences Between My Cloud and My Cloud Home": https://support.wdc.com/knowledgebase/answer.aspx?ID=18909&s=
"My Cloud Home Desktop App Online User Guide for Information, Configuration, and Solutions/Adding Content": https://support.wdc.com/knowledgebase/answer.aspx?ID=18592#subject3
"My Cloud Home Web App Online User Guide for Information, Configuration, and Solutions/Software Setup - MyCloud.com Web App": https://support.wdc.com/knowledgebase/answer.aspx?ID=18592#subject3
"My Cloud Home Mobile App Online User Guide and Solutions": https://support.wdc.com/knowledgebase/answer.aspx?ID=18895
We're sorry to hear you returned the drive before we had the opportunity to make this right, if you reconsider to purchase the My Cloud Home again we would appreciate the opportunity to assist you directly regarding your initial setup and use concern. Please contact us and mention the support case below as a reference to this review.
Support Case Number: 010719-13523095
Need Help? Please contact us at: Phone: https://support.wdc.com/contact_phone.aspx?h=4 Email: https://westerndigital.secure.force.com/ind/?lang=en