UPDATE: I just checked and, per the comment left by Samsung support, the incorrect warranty period has been corrected at their website to Parts : 60 months, Labor : 60 months.
ORIGINAL REVIEW: Your warranty on this SSD is THREE years, parts & labor. Not FIVE like it says here. And never mind the box says "5 Year Limited Warranty" either.
Because when I looked up the model code stated right on that same box at the Samsung website (MZ-76P256BW) what I got back, under the warranty statement, was "Warranty Information for MZ-76P256BW - Parts : 36 months, Labor : 36 months."
That's just raw. Samsung has always been the go-to for top-shelf quality. What gives with this kind of maneuver?
The prior model, the 850 Pro, had a warranty period of 10 years, parts & labor. The shift from 10 years to (supposed) 5 years cast enough of a dark shadow on the product. Now this.
I say let's hope they start selling it at Bed, Bath & Beyond. They'll take anything back for store credit.
Rest assured that the correct warranty period for your 860 PRO SATA SSD is 5 years. Thank you for bringing this to our attention. The information on the Samsung website is incorrect and will be updated immediately.
In addition to the 5-year limited warranty, the 256GB model is further backed up to 300 TBW.
The 860 PRO SSD is engineered with the innovative V-NAND technology, speeds are consistent and sustained, even under heavy workloads and multitasking.
Should you ever have questions or need assistance using this product, please contact Samsung Customer Support.
1) Call: 1-800-SAMSUNG (ask for Memory) -- 9AM - 12AM EST (Mon-Fri) / 9AM - 9PM EST (Sat) 2) Email: firstname.lastname@example.org 3) LiveChat 12PM-6PM EST (Mon-Fri) -- https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
The Samsung Memory and Storage Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Memory-Storage/bd-p/memoryandstorage