Customer Review

Reviewed in the United States on April 1, 2019
BEWARE!!!! The capacity of the device you order is not going to be the amount of space available to you when you get it. I ordered the 24TB version, I was assuming it was going to be 4 8TB drives arranged in a RAID 5 configuration. The device did come configured by default in a RAID 5 configuration, but the available space to me was only 18TB. They fail to tell you the individual drive capacities, and the RAID configuration it comes in. Highly sneaky and manipulative marketing move. They "technically" give you as much disk space advertised, but only if you reconfigure the device and remove all the RAID 5 drive failure protections and risk losing all your data in a single drive failure. Which pretty much negates the whole reason to purchase a multibay RAID array in the first place.

I'm not impressed by being intentionally deceived by WD.
To be honest, it's a potential Class Action in the making.
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1.0 out of 5 stars Highly Misleading Product Description Intentionally Left Vague...
By Travis R. on April 1, 2019
BEWARE!!!! The capacity of the device you order is not going to be the amount of space available to you when you get it. I ordered the 24TB version, I was assuming it was going to be 4 8TB drives arranged in a RAID 5 configuration. The device did come configured by default in a RAID 5 configuration, but the available space to me was only 18TB. They fail to tell you the individual drive capacities, and the RAID configuration it comes in. Highly sneaky and manipulative marketing move. They "technically" give you as much disk space advertised, but only if you reconfigure the device and remove all the RAID 5 drive failure protections and risk losing all your data in a single drive failure. Which pretty much negates the whole reason to purchase a multibay RAID array in the first place.

I'm not impressed by being intentionally deceived by WD.
To be honest, it's a potential Class Action in the making.
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Product Details

4.2 out of 5 stars
4.2 out of 5
335 global ratings