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Customer Review
Reviewed in the United States on March 21, 2017
Beware! I bought these thinking Rachel Ray would have a quality product. About a month after receiving the set I used the round cake pan and after only using is once an washing I saw the coating bubbling up and rusting. I contacted Amazon and because it was over the 30 day refund the could only offer me a partial refund. The suggested I contact the seller, I did thinking that Rachel Ray would stand behind their product. I stressed that if this happened to one pan how would I know if the the others would have the same problem. Rachel Ray told me they would not give me a refund and would only replace the one pan. I thought this was poor customer service considering the reputation of Rachel Ray. I went back to Amazon and told them the response from Rachel Ray and Amazon gave me a full refund.
UPDATE: I just used the cupcake pan (for the 2nd time) and it is also displaying the same bubbling and rusting.
Don't take your chances on an inferior product that should be excellent. Thank you Amazon for standing behind a product even when the seller did not!
UPDATE: I just used the cupcake pan (for the 2nd time) and it is also displaying the same bubbling and rusting.
Don't take your chances on an inferior product that should be excellent. Thank you Amazon for standing behind a product even when the seller did not!
