Customer Review

The manufacturer commented on the review belowReviewed in the United States on December 25, 2018
DO NOT UNZIP THE MATTRESS COVER!!! We really enjoyed this mattress for the first year and a half. Our son had an accident on the mattress so we tried to clean it without removing the mattress cover but couldn’t get the stain out. We regrettably then decided to remove the outer cover and unleashed a invisible fiberglass storm into our house. We have spent thousands of dollars trying remediate this disaster. We hired Servpro to help filter out all of the fiber glass particles in the air.
We have little fiber glass shards in everything that won’t wash out. We will have to throw out all of our clothing, bed, mattress, sheets, blankets, towels and pretty much everything with cotton. Btw... I called Zinus and they told me “yes we are aware and that’s why it says not to remove the cover.” Then why did you put a zipper on it?!?!?

If you took the time to read this PLEASE LISTEN TO ME——

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Product Details

4.3 out of 5 stars
4.3 out of 5
8,514 global ratings