BECAUSE...The mattress is SO comfortable, and we love it..... I bought a 12" Queen for my boyfriend for Christmas. Upon opening it, we smelled a strong mildew smell. We let it rise fully, for 2 days, once it had fully risen we took the cover off of the mattress and washed it. In the meantime, I stood the mattress up on it's side to air it out. Sprayed it with febreeze and put the washed mattress cover and clean sheets on the bed. I thought that had done the trick however with in a week it was back. Now, you can smell it as soon as you walk into the apartment. I can't imagine what it is going to be like when summer gets here. Now, three months later and my boyfriend has been dealing with sinus/headache issues in the last month. I am concerned that there is a connection between his issues and the mattress!! So, he has been sleeping on his couch :/
ZINUS PLEASE HELP!! BECAUSE AS FAR AS COMFORTABILITY WE ARE 100% SATISFIED..... BUT CAN NO LONGER DEAL WITH THE SMELL :( ESPECIALLY IF IT IS CAUSING HEALTH ISSUES!