Thank you for leaving this feedback on our Lansinoh Lanolin Nipple Cream. We're sorry to hear that you're not fully satisfied with it. Our lanolin provides a moisture barrier that will slow down the loss of internal moisture, which is vital to healthy, supple skin. It eases discomfort and restores natural moisture balance to provide fast relief. It's safe for mom and baby, 100% natural and hypoallergenic, and it doesn't need to be removed before breastfeeding. However, if you feel that it complicates your pumping routine, we recommend applying it to the nipples some time before pumping to allow it to absorb into the skin. That being said, we would like to learn more and make this right for you. Please send an email to email@example.com with your best contact information, and a member of our Consumer Affairs team will reach out right away.