I am sure most products work just fine. We ordered this a while ago, actually watching all Marvel movies in order. Finally we made it to Black Panther. Pulled it out brand new from package to have it not work at all. Comes up to a screen of trees with panthers on it and the player locks up. NO exiting, NO ejection...absolutely locked up. I had to unplug the player and reboot and quickly eject before it tried to load. Made several attempts with same results. Other Blu ray discs work just fine. Logged on to see return window had long past.
I recommend opening and trying the product immediately to check for any manufacturer defects and functionality before its too late for a REFUND.