I've wasted way too much time trying to download this unsuccessfully. This is a travesty that this is being offered by Amazon. Instead of simply letting you download from Amazon (as most everything else does) Amazon sends you to Microsoft. After you sign in to Microsoft, they verify the product code, and then attempt to install Office. The most common message "Try That Again" -- something happened at our end, waiting might help. If I wait long enough I'll be dead. Shame on Amazon for keeping this offering live.
Thank you for sharing your review and letting us know what you're experiencing. You should be able to successfully access this software and we want to know that you can do so. To resolve the activation issues you seem to be experiencing, reach out to our Customer Support Team. They'll give you personalized assistance and set you on the right path. Here's their contact link: https://support.microsoft.com/en-us/contactus/
Thank you for your patience and for being a part of the Microsoft family.
Sincerely, Jo Office Customer Care
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