long story short, thought I save a few buck buying recondition stick, bad idea !!!! I had so many issues with the sticks and the remotes I just gave up and returned them. issue like freezing pics, loss of audio, remotes not syncing, small framed screens, on and on it went. I then bought brand new sticks and holy crap !!! what a difference 3 weeks and not any issues, I did notice a huge difference in the picture quality and sound. lets say recondition may work for some things but not roku sticks. the new one are excellent and no issues so far. I will buy more when I need too.