First the pump was very well packed and is genuine Hayward. Everything was assembled as shown and a cap handle to unscrew the filter cap was included. A base was also included in case you need to bolt it to the concrete pad for your pump (I didn't need to do that.) Overall I'm very happy with this pump. The first one lasted 13 years but the installer says they're only rated to last 2-4 years now so the price could be more reasonable but what can you do.