This product has had multiple issues with moth larvae in its food (google it) . If you see those white spots on the chicken bits, you’ll find a squirmy bug. Called 1-800-PROPLAN & they do nothing but deny & offer coupons. DO NOT USE! Dogs are highly allergic to these larvae! Our dogs were sneezing, wheezing, lethargic for about a week (and our daughter’s dogs who stayed with us and ate it.)
We’re so sorry to hear of your experience with our product and your prior phone call, and it’s certainly not typical of our products. Insect infestation isn't common and when it occurs, we understand it’s an upsetting situation. When we make our products at our facilities, we follow strict procedures to ensure that they are produced under stringent sanitation rules. During production, all ingredients are subjected to high temperatures and pressures, which render them free of pathogens and insects. If insect infestation were to occur in a Purina product, it most likely happened at some point after the products leave our factory, such as during distribution or storage.
Although our internal entomology and veterinary experts have advised that this type of insect should not cause health problems in pets, we would like to speak with you further regarding this upsetting experience to better prevent situations like this in the future. Please give us a call at 800-776-7526 (800-PROPLAN) when you have a moment. We look forward to hearing from you. - The Pro Plan Team