I ordered a forest green but they shipped me a FROST green which is a completely different and ugly color. Because of my living situation it's hard for me to return an item but they said they'd ship me my correct one after I return the wrong one that they sent me. Bottom line is that I'm stuck with an ugly backpack and I'm upset about it. Cute backpack overall though and would give the product itself 4 stars. One star off because when it gets heavy it's uncomfortable and can't fit a lot of stuff because of limited compartments.