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Customer Review
Reviewed in the United States 🇺🇸 on June 3, 2021
So, I Stream To Twitch..I've used a single PC setup for years. I Recently wanted to try and up the quality of my streams and have redone most of my hardware to complete my goal. I also wanted to remove some strain from my rtx 2070 super so my games ran more smooth at a higher FPS while streaming, So I setup a second pc and began looking for a not to pricey but reliable name capture card. That is when I found the EVGA XR1, On the surface this is an amazing deal 4k passthrough, 1080p60fps capture, obs certified plug and go type setup and I'm all for easy plug and go.
I received this item in the mail set it up got it running and began toying with it and getting all my stuff setup to use it the same night it came in, And then I noticed this weird outline on everything that was being displayed by the capture card, I started doing advanced setup in obs testing different Video Format, Color Space, Color Range...to no avail some of these options actually made it worse, I then used the option in obs for cameras/capture devices to deactivate and reactive the capture card, effectively turning it off and turning it on again. That Some what helped but the outline is still there...I'm not sure if this is because the item is defective or damaged or what is the cause of this issue. I have contacted EVGA to inquire about this I attached the same image and video here as I sent to evga to show the issue and see what can be done. I would say this item is a steal at this price point but with the issues I'm having with it and the lack of any information at all about this item aside a few reviewers talking about it on youtube, I can't even think to recommend anyone buy this product. I will update this review if EVGA gets back to me and I find out if i have a defective item or if this is just how this card works.
***Edit***
After contact EVGA sending photos and videos first response was they couldnt see what I was talking about but it was clear on screen second email to them circling the issue in question was found the item was doa and artifacting, they have processed my rma for a new unit. I will update the review once more when the new one arrives.
I received this item in the mail set it up got it running and began toying with it and getting all my stuff setup to use it the same night it came in, And then I noticed this weird outline on everything that was being displayed by the capture card, I started doing advanced setup in obs testing different Video Format, Color Space, Color Range...to no avail some of these options actually made it worse, I then used the option in obs for cameras/capture devices to deactivate and reactive the capture card, effectively turning it off and turning it on again. That Some what helped but the outline is still there...I'm not sure if this is because the item is defective or damaged or what is the cause of this issue. I have contacted EVGA to inquire about this I attached the same image and video here as I sent to evga to show the issue and see what can be done. I would say this item is a steal at this price point but with the issues I'm having with it and the lack of any information at all about this item aside a few reviewers talking about it on youtube, I can't even think to recommend anyone buy this product. I will update this review if EVGA gets back to me and I find out if i have a defective item or if this is just how this card works.
***Edit***
After contact EVGA sending photos and videos first response was they couldnt see what I was talking about but it was clear on screen second email to them circling the issue in question was found the item was doa and artifacting, they have processed my rma for a new unit. I will update the review once more when the new one arrives.
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I received this item in the mail set it up got it running and began toying with it and getting all my stuff setup to use it the same night it came in, And then I noticed this weird outline on everything that was being displayed by the capture card, I started doing advanced setup in obs testing different Video Format, Color Space, Color Range...to no avail some of these options actually made it worse, I then used the option in obs for cameras/capture devices to deactivate and reactive the capture card, effectively turning it off and turning it on again. That Some what helped but the outline is still there...I'm not sure if this is because the item is defective or damaged or what is the cause of this issue. I have contacted EVGA to inquire about this I attached the same image and video here as I sent to evga to show the issue and see what can be done. I would say this item is a steal at this price point but with the issues I'm having with it and the lack of any information at all about this item aside a few reviewers talking about it on youtube, I can't even think to recommend anyone buy this product. I will update this review if EVGA gets back to me and I find out if i have a defective item or if this is just how this card works.
***Edit***
After contact EVGA sending photos and videos first response was they couldnt see what I was talking about but it was clear on screen second email to them circling the issue in question was found the item was doa and artifacting, they have processed my rma for a new unit. I will update the review once more when the new one arrives.
For 100$ i expect more...
By Kyle on June 3, 2021
So, I Stream To Twitch..I've used a single PC setup for years. I Recently wanted to try and up the quality of my streams and have redone most of my hardware to complete my goal. I also wanted to remove some strain from my rtx 2070 super so my games ran more smooth at a higher FPS while streaming, So I setup a second pc and began looking for a not to pricey but reliable name capture card. That is when I found the EVGA XR1, On the surface this is an amazing deal 4k passthrough, 1080p60fps capture, obs certified plug and go type setup and I'm all for easy plug and go.By Kyle on June 3, 2021
I received this item in the mail set it up got it running and began toying with it and getting all my stuff setup to use it the same night it came in, And then I noticed this weird outline on everything that was being displayed by the capture card, I started doing advanced setup in obs testing different Video Format, Color Space, Color Range...to no avail some of these options actually made it worse, I then used the option in obs for cameras/capture devices to deactivate and reactive the capture card, effectively turning it off and turning it on again. That Some what helped but the outline is still there...I'm not sure if this is because the item is defective or damaged or what is the cause of this issue. I have contacted EVGA to inquire about this I attached the same image and video here as I sent to evga to show the issue and see what can be done. I would say this item is a steal at this price point but with the issues I'm having with it and the lack of any information at all about this item aside a few reviewers talking about it on youtube, I can't even think to recommend anyone buy this product. I will update this review if EVGA gets back to me and I find out if i have a defective item or if this is just how this card works.
***Edit***
After contact EVGA sending photos and videos first response was they couldnt see what I was talking about but it was clear on screen second email to them circling the issue in question was found the item was doa and artifacting, they have processed my rma for a new unit. I will update the review once more when the new one arrives.
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