I had never had a back pack before, so because of the design and the brand name, I thought i would try it. I am a 72 yr old woman who walks a lot and carries groceries. but because I have arthritis of the back it makes it hard to carry my belongs in a tote along with my groceries. This is the perfect answer. The straps are comfortable on my shoulders, and the bag cushions my lower back . Although it is a bigger size back pack it does not make me look like a giant turtle walking down the street. It is guaranteed by Jansport to last a long time, so that is a plus.