Applying for the Amazon Prime VISA Card seemed to be a no-brainer for me. My middle name(s) is "Amazon Prime" 5% cash back on Prime purchases? Yes, please! I applied, and when I received my card, with $10,000 limit, I put my credit union VISA in the dresser drawer. So glad I did not shred it or throw it away. After charging ~$1,800, my attempt to charge a cruise for my Granddaughter's HS graduation was refused. I whipped out the trusty Discover Card and, presto, charge approved. I called the Chase Service Line (obviously not in the US from the sound of the young lady on the other end), and asked why my card had been refused. Her explanation; "you are a new customer and you are on probation". Whoa! Back the truck up. I have a $10,000 credit limit, but I got shut down at $1,800. Furthermore, there was no text, call or e-mail to let me know that I was on security hold - NOTHING! Many apologies later, I was told that I was good for the $10,000 limit from that time on.

Fast forward to last week, when I attempted to buy another Granddaughter a Great Courses DVD on Organic Chemistry for $69.95 on the Chase VISA. Guess what happened? Right, declined again. Out comes the Discover card and problem solved. We are now at strike two with Chase and this not-so-wonderful credit card they are peddling. Second call to Chase Customer Service. Back to an offshore service center. When I asked why the card was declined this time, the young lady said there was an "unusual" charge to Delta Airlines. When I proceeded to tell her the dollar amount and dates of the departure and return flights, she knew that I had made the purchase EXCUSE ME; ATTEMPTED TO MAKE THE PURCHASE with the Chase VISA. Once Again, no call, no text, no e-mail from chase indicating that they had once again put me on security hold

Now, I fully realize that these underpaid call center workers have no control over the bone-headed mistakes that the card issuers make on a regular basis, so I thanked her and asked her to make 2 notations in my file; 1) I have a $3,000 charge to Norwegian Cruise Lines upcoming, so they have a heads-up, and 2) if they put my account on security hold again, I will take the card out of my wallet and put it in my lock box. I will retrieve the credit union VISA from the dresser because I need it for COSTCO, and I will not only never do business with Chase again, but will very loudly and publicly repeat this horror story to anyone who asks me about this nifty Amazon Prime VISA Card.