Even though this is next year's version of Quickbooks, this software forces you to enable Microsoft Internet Explorer, which is massively insecure and was replaced by Microsoft YEARS AGO. Furthermore, it forces you to login and create an account online for DESKTOP installs.
Quickbooks apparently has absolutely no respect for their customers, and I haven't even been able to start using it yet. Who knows what other pointless nightmares I'll find.
Edit: Now that I've finally gotten beyond their archaic install requirements, and managed to use this DESKTOP software that forces an online account for absolutely no reason but to pad their own data mining dreams at the expense of my time and security, I managed to create a file with some data.
THEN, bam! When trying to get back into MY OWN FILE, I am forced to create a TOTALLY NEW ACCOUNT password that is unrelated to the forced online account and password, just to access my own file using the software I purchased on my own machine. Why? Because security theater makes QuickBooks feel good.
Attached an image of this pointless forced password. The password rules and recovery are some of the worst practices they can possibly recommend, and yet, they do, and force them on you too. Challenge questions that are public information? Check. Evil password requirements that modern hackers can break in milliseconds? Check. Pissing off users and wasting their time on insecure practices? Check.
And I am supposed to trust the entire financial history of my business to a company that intentionally makes me insecure at every turn. This is horrid software that discounts both the user experience and the user's security.
Their recommended password is "coMp1ex" -- are you **** kidding me? A software company is recommending a password that can be cracked in less than 10 milliseconds on any modern PC? These people should be sued into oblivion for malpractice.
Edit 2: And now, AFTER installing and using the product, only THEN am I notified that they FORCE ME into being tracked ON DESKTOP SOFTWARE WITH MY MOST SENSITIVE FINANCIAL INFORMATION. Astonishing malpractice. These people have no respect for their customers or the security of American financial information. See attached screenshot.
Edit 3: Attached another screenshot that shows the various sites that they are sharing information about you with when you use the desktop app. Those are just the ones I saw in 30 seconds or so. Who knows what insecure site they'll pass your information off to.
Thanks for leaving this thorough review, Salamander. I'll clear the air when it comes to these password requirements and your data, as I assure you that security is our top priority. The last thing I want is you left with the impression that your best interests aren't at the center of what we do, as we work hard to ensure you feel fully supported and protected with us by your side.
To start, Internet Explorer comes installed on all Windows machines, as programs like Documents also use it to search your files. For this reason, we employ that browser because system compatibility issues won't arise. You mentioned you had to enable this tool, but rest assured we only request that you update to the newest edition. Nevertheless, this Community article has more background on how measures like this further protect your info: https://community.intuit.com/articles/1774597.When it comes to the online portal you created credentials for, please know all Desktop customers are navigated to https://camps.intuit.com. This space allows you to track and manage the products you're using, your billing details, and confirms legitimate license numbers, which is another safety procedure. Furthermore, another online resource at https://accounts.intuit.com/ is where you can perform preference maintenance from outside the program, like changing the email address at which you want to receive correspondence from us.
When it comes to the separate login for accessing your file, please check out more background on password protection for Desktop at https://community.intuit.com/articles/1768691. This article outlines situations in which a password is deemed mandatory, as well as an FAQ and other important tips you need to know. As opposed to the performance of security, these actual authentications account for the different users and individuals who may be working within the program moving forward. Additionally, these challenge questions are associated with the Admin credentials you created, as other users will have their own passwords and username requirements (https://community.intuit.com/articles/1763449).
As far as the Usage and Analytics study, you can opt out at any time from Help > QuickBooks Usage & Analytics Study > Discontinue. You can also explore what the study entails from the blue Learn More link in the dialogue box that will pop up. Additionally, there's more about how we use data at https://security.intuit.com/index.php/privacy.
Should you have any questions about the info linked above, our practices, or your security, please know it'd be my pleasure to discuss this with you further. My inbox at QBCares@Intuit.com is open, and I'm just an email away. Reach out anytime, as I'm in your corner and willing to exhaust my resources to see to it you're as comfortable as you deserve.