Skip to main content
Customer Review
Reviewed in the United States on June 21, 2018
I’m on the fence with this product. We use the blender and cups in a daily basis. They work fine. The only issue I have with the blender is being able to clean the bottom. You need to use pipe cleaner/scrubbers to get the funk out of the cracks or there is nasty build up.
The major disappointment I do have is with the 64 oz food processor bowl. Same situation with the cleaning but upon further inspection I realized that 3 out of 4 of the screw sites that attaches the bottom piece were completely broken through. I had only used for about 2 months. If you are a heavy duty user for dough or making butter, look for something more durable. The only way I saw this is when trying to clean the build up.
Warranty: this product has a LIMITED warranty on time AND products included. Customer service said that the processor bowl wasn’t covered under warranty, just the blender. They said they would make an exception this time since I called during warranty period. If you do purchase and additional warranty is available through Amazon, get it.
Overall, the product fulfills my needs but since it has some manufacturing and durability flaws I would purchase something different if I had to do over again.
The major disappointment I do have is with the 64 oz food processor bowl. Same situation with the cleaning but upon further inspection I realized that 3 out of 4 of the screw sites that attaches the bottom piece were completely broken through. I had only used for about 2 months. If you are a heavy duty user for dough or making butter, look for something more durable. The only way I saw this is when trying to clean the build up.
Warranty: this product has a LIMITED warranty on time AND products included. Customer service said that the processor bowl wasn’t covered under warranty, just the blender. They said they would make an exception this time since I called during warranty period. If you do purchase and additional warranty is available through Amazon, get it.
Overall, the product fulfills my needs but since it has some manufacturing and durability flaws I would purchase something different if I had to do over again.
