This is my second time of purchasing budget memory foam matters, first one was 6 year ago and I was happy with it. my purchase of this brand was basically base on high rated customer reviews but it is not working for me at all it is 3 months now and I am not happy with it at all. I wish I returned it in beginning but I thought I will get used to it or will adjust to it if give more time. One more thing if you own platform frame like I do this matters move freely around unlike my old one and it is really annoying since wont stick to bed frame.
We are so sorry to hear you are having issues with your purchase. We are glad you shared this with us, as we continue to try and improve our products based on customer review. Please contact us if you have any issues or have any questions so we may better assist you.
-Zinus Please contact us by submitting a ticket at support.zinus.com or call us at (800) 613-1225"