I received shipment in two days. The packaging was appropriate and the item was in perfect condition. I purchased this shut-off valve because I live in California...we need to conserve water! It took less than a minute to install (no exaggeration) and functions perfectly. I have arthritic hands, so I bought this model with the big over-engineered lever...the entire unit is solid and heavy for size...the lever is smooth as melted butter. In case you're worried about the size...this unit fits unobtrusively right at the supply for the shower ( we have hand-held) and functions exactly as advertised. This is a wonderful example of an inexpensive product that performs at the highest level and is manufactured at an even higher level.