After speaking on the phone with an Amazon customer service rep for over 20 minutes, she sent me a link of different SD cards that would be compatible with my kids fire 7 kids edition, I purchased two of these after being told they would work. The infant DO NOT work. It says “incompatible SD card” when I put it in. I tried restarting the tablets thinking it might help, powering it off and inserting them then powering it back on and still nothing. It still says “incompatible”. Please fix the description of your product.