Customer Review

The manufacturer commented on the review belowAugust 8, 2019
Everything started out well but went downhill fast.

PROS:
Reliable WD RED drives
Quick and easy setup
User interface is straight forward.
Tons of space.
The device seems to be nice and quick!

CONS:
The fan died after 3 hours of usage. - UNACCEPTABLE

TECH SUPPORT:
1) I tried the Automatic support from the user interface and it tells me that its unable to upload.
2) I filled out the online support page, submitted the information and received a message the the support system is not currently available.
3) I will be contacting tech support by telephone to see if they will send me a new fan. I don't want to send the unit into them with the data.
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Product Details

3.9 out of 5 stars
727 customer ratings
$629.99+ Free shipping with Amazon Prime