• Remote access has too many hurdles to set up and then is hit or miss once it is set up • USB backups can’t be encrypted • System locked up 2 out of 5 days, turning off anti-virus helped but then there is no anti-virus protection • Lack of available applications
PRO • Decent performance for file storage • Internal drives can be encrypted CON • Anti-virus software hung the device so it had to be turned off/re-booted. Since it was locked up and there is no power switch it involved crawling under the desk and pulling the plug from the back of the UPS • External USB backups can’t be encrypted • Remote access is wonky at best. You have to jump through hoops to set it up; access from a browser doesn’t work. Edge is not supported at all and IE and Chrome just plain don’t work. Access on Android using their app is hit or miss • You may need to go into your Windows setup to add SMB protocol as it is off by default in Windows 10. I purchased the diskless model as I have disks that I was moving from a 4 disk enclosure. At the price point, a mini PC (https://smile.amazon.com/dp/B082VD7T6V/?coliid=I331CMIXY8284X&colid=BZL8O3NGA046&psc=1&ref_=lv_ov_lig_dp_it) would be a more powerful solution for not much more money IF you already have a keyboard and monitor. Keep in mind that I already have the disks and I purchased this diskless. Also keep in mind that setting up a PC for file sharing and remote access does require either expertise or research. A PC also allows for setting up a web server if you are so inclined. If all you want to do is share files and don’t care that USB backups are not encrypted, this is pretty easy to set up.
Thank you for your interest in My Cloud EX2 Ultra. Your valuable feedback is always appreciated. Please be informed that this is our expert series product powered By My Cloud OS 3. WD's My Cloud OS 3 comes with a variety of tools and apps to give you complete control of your media. Create a custom folder to share your favorite content. Automatically sync your data between all your computers, so you know your content is always up-to-date. And easily transfer content between your NAS and a supported cloud service like Dropbox, or Google Drive.
Upgraded with the powerful Marvell ARMADA 385 1.3GHz dual-core processor, you’ll get ultra-fast transfer rates for high performance streaming. My Cloud EX2 Ultra comes pre-configured with WD Red hard drives, specifically built for NAS systems to provide improved performance within 24x7 environments.
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. We would like to work with you directly to help address your queries. This way, we can provide the best possible resolution and improve your experience with Western Digital. We'd be happy to help.
Need Help? Please see our "'Contact Us" page for information