Customer Review

July 14, 2017
We had a ss-700 and loved it. Pump problem caused us to finally retire it.. Couldn't believe they discontinued that model-- it was a work horse. This is the replacement model. How sad. More plastic and seems fragile. Got past that and ran into pump issues in less then 2 months. First time thought it was a fluke, second time couple weeks later and now the third and last time. Pump keeps running after your coffee is done and keeps going and going and going. Even turning the switch off don't stop it. Have to unplug it to stop it. Plug it back in and starts pumping again. I guess the coffee fairy comes along and then the pot works fine for couple weeks and you think it's all ok until it does it again and pumps water ll over the floor. Bought through Amazon but sold by Gourmet Kitchen Gallery who never responded to help with this issue. Finally had to go buy another brand
66 people found this helpful
22 comments Report abuse Permalink

Product Details

3.8 out of 5 stars
2,220 customer ratings
$149.95+ Free shipping with Amazon Prime