So $48 for a plastic pitcher is a bit ridiculous but the quality of the product is fine. To echo other reviews I am not sure the water actually goes thru the filter. I got this with the long lasting filters and replace the filter every month. It seems like every other month the filter does not seat correctly. I end up reseating it a dozen times thru out the month with no luck. I can pull out the white tray and fill it with water and watch the water flow in 4 streams out the bottom. As fast as my tap can put water in it goes thru the filter? Does not seem like the filter is doing it job then. Would like it to seal better around the filter and wish there was an easy way to tell if the filter was working or not.
Hi there. We're sorry to hear about your experience with our Brita Everyday Water Filtering Pitcher, and appreciate you letting us know. It's our job to address unexpected issues quickly. Please give us a call at 800-242-7482, and be sure to provide the reference number: 191018-000476 for faster service. We hope to hear from you soon. Jack from the Brita team