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Customer Review
Reviewed in the United States on March 8, 2018
Great product and great customer service. Having used my brewer for a couple of weeks, I started to experience the "Lid Spin" issue described by a few others. I sent an e-mail to the company and got a very quick reply stating that as soon as I provide my address a new lid was on the way, free of charge. Pretty fantastic when a company does this without question.
On top of the great support, the coffee is very good. It takes a couple of brews to get things dialed in perfectly for your personal tastes, but after a few tries I know exactly how much coffee to use, how long to brew in the fridge, and I get a much better cop of iced coffee than I can buy at any store. I would definitely recommend this for anybody that enjoys a nice cup of cold brewed coffee. Can't wait to get my coffee roaster back online so I can have freshly roasted beans.
On top of the great support, the coffee is very good. It takes a couple of brews to get things dialed in perfectly for your personal tastes, but after a few tries I know exactly how much coffee to use, how long to brew in the fridge, and I get a much better cop of iced coffee than I can buy at any store. I would definitely recommend this for anybody that enjoys a nice cup of cold brewed coffee. Can't wait to get my coffee roaster back online so I can have freshly roasted beans.
